One of the biggest challenges facing IT ops teams is the lack of visibility across the entire infrastructure — physical, virtual and in the cloud. Making things even more complex, any infrastructure monitoring solution needs to not only meet the IT team’s needs, but also the needs of other stakeholders including line of business (LOB) owners and application developers.

According to Gartner, most IT organizations lack a formal list of objectives for a monitoring tool. In this report, Gartner outlines a four-step process for developing an IT operations monitoring (ITOM) strategy. Register for this complimentary report and learn:

Worldpay processes 31 million mobile, online and in-store transactions per day, serving merchants of all sizes, dealing with High Volume Events such as seasonal retail spikes. Worldpay has a responsibility to process transactions in real time, serving merchants across 146 countries.

With Splunk, Worldpay uses machine data to:

  • How to reduce monitoring blind spots when creating an ITOM strategy
  • How to address ITOM requirements across IT and non-IT groups
  • Distinct layers across ITOM
  • Potential functionality gaps with domain-specific products

Splunk IT Solutions: Trusted Around the World

Gartner "Gartner Market Share Analysis: ITOM Performance Analysis Software, Worldwide, 2017" by Federico De Silva and Laurie F. Wurster, July 9, 2018

This ranking was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Splunk.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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