Networld had been trying to gain business insight from the daily logs and transaction data from its three websites. However, manual calculations and analyses had to be done on Excel spreadsheets, wasting hours of the operations team’s time daily. The lack of a real-time analytics platform also restricted Networld from going the extra mile in driving future business growth.
According to Patrick Ng, Head of Data, Networld discovered Splunk Enterprise in 2016. After a single trial, the team was impressed by the powerful Search Processing Language and the Splunk platform’s ease of use. “We were also amazed by the platform’s great exibility, as there is no limitation on data schema,” Ng says.
Networld adopted Splunk Enterprise to boost the health of its websites, facilitate troubleshooting and generate business activity dashboards for in-depth analysis and future planning.