Log searches in seconds, not a day
With Splunk Cloud Platform, OPEN8 can now monitor and collect log data on a single pane of glass, leading to increased efficiencies across its multicloud operations.
“Being able to analyze the company’s diverse logs on one dashboard means we can track information chronologically and easily follow user trends,” Ishibashi explains. Different teams can search the logs they need within seconds — a drastic improvement from the previous system that required a day to accomplish the same task. “Because the Splunk platform saves so much time on the initial log filtering, we have more bandwidth to analyze the data," says Ishbashi. These improvements have led to markedly better service for OPEN8’s customers.
To start, Ishibashi and his team limited use of the Splunk platform to a select set of features that helped OPEN8 collect and analyze the increased number of logs due to rapid business growth. OPEN8 has since expanded its use of the platform to manage diverse types of logs with Splunk Cloud Platform, including Video BRAIN application logs, customer-facing SaaS logs, and those related to web access, authentication, backend database and analysis. To help OPEN8 keep up with its rapidly expanding user base, Splunk Universal Forwarder collects logs from 60 virtual machines at one-minute intervals. Crucially, OPEN8 can also run its services smoothly in its multicloud environment with hybrid products like Oracle Cloud and Microsoft Azure.