Customer Success and Support

Technical Curriculum Developer

At Splunk, we know that effective education is key to our continued success. Are you experienced in developing curriculum on deep technical topics with knowledge of enterprise cloud services, security, or observability solutions?

We are looking for a Senior Technical Curriculum Developer who quickly masters advanced technical subjects and can craft instructional materials and labs that are concise, accurate, and outcome-based.

If you have the required background, we'd love to hear from you. Willingness, flexibility, creativity, passion and a sense of humor are highly valued here.

Responsibilities: I want to and can do that!

  • Designs and develops outstanding technical course content and lab exercises for instructor presentation or self-paced learning
  • Scopes projects and estimates time required accurately; consistently meets deadlines and communicates promptly when obstacles arise
  • Leads multiple concurrent projects and consults widely across organizations to settle objectives; researches topics independently using all available resources
  • Works with internal partners to perform skill gap assessments and build training content to address those gaps
  • Ensures learning and performance objectives are tailored to the audience and that the training materials meet performance objectives
  • Uses authority time efficiently; builds collaborative relationships with colleagues across organizations
  • Works on multiple projects concurrently, monitors activity, progress, and time related to project development
  • Develops hands-on labs, data generators, and grading applications; builds and maintains lab server environments
  • Loves to learn, collaborates efficiently, shares knowledge, and is happy to cover new and temporary projects when needed.

Requirements: I’ve already done that or have that!

  • Solid technical background; able to understand and explain highly technical subject matter
  • 3+ years of software/technology experience
  • 2+ years of hands-on experience developing technical courseware and building lab environments
  • Outstanding problem solver, negotiator, innovator, diversity advocate, and relationship builder
  • Excellent time management skills with the ability to coordinate and prioritize effectively
  • High aptitude for handling and solving tactical issues
  • Experience with SaaS products
  • A big plus if you have:
  • Experience with Python, JavaScript, and/or REST API
  • Experience developing eLearning courses with Articulate Rise or similar authoring tool
  • Experience with distributed software systems, microservices applications/deployments, Cloud technologies, Linux OS, Linux command line
  • Experience with AWS or similar cloud computing platform
  • Experience building lab environments using containers

Education: Got it!

Minimum of a Bachelor's degree

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.



 
Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision. 
 
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.
 
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