Support Change Manager
Are you passionate about helping people adapt to change? Are you good at inspiring change? As a part of the Support Operations Team at Splunk, you will be focused on the impact of change to our people. You will help us to create, deliver, and maintain change management strategies across all of our programs.
Key Responsibilities :
- Developing change management plans for projects and/or change initiatives with the Support organization.
- Work alongside Business Analysts and Program Managers to assess impact to different parts of the organization.
- Implement an organizational change methodology that can be used across Support.
- Evaluating the impact of planned organizational change.
- Identifying risks and developing risk mitigation tactics.
- Identifying and handling anticipated resistance to change.
- Work alongside Support Technical Writers to ensure consistency in communications.
- Providing coaching to other Support Managers regularly on how to manage the impact of change with their employees.
- Defining success metrics for change management efforts.
- Providing reporting and other updates to management and project teams.
Skills & Requirements:
- Preferred – Change Management Professional
- Must be a leader, and able to help influence partners
- Excellent oral and written communications
- 5+ Years in a change management role
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.
Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.
Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.
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Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.
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