We're looking for an early-career technical writer to join the Splunk doc team to work on Splunk IT products, including the Splunk App for Infrastructure (SAI) and Splunk IT Service Intelligence (ITSI). You'll partner with other writers to document analytics-driven IT Operations tools that unify metrics and logs for troubleshooting and monitoring. Be part of a fast-moving team where your contributions really make a difference in our customers' experience.
We are big fans of describing the how, why, and who of an application, not just what the software can do. As a writer documenting IT products, you'll identify common customer scenarios and show end users and administrators how to tackle specific problems. You'll use feedback from the field and from customers using your product to continuously improve your docs. You'll work side-by-side with the product team to create and maintain online user documentation and in-product user assistance.
You’re an enthusiastic writer of customer-centered docs who is passionate about helping people solve problems. You’re an independent self-starter who’s able to quickly get up to speed on new technologies. You're thrilled about joining a team of supportive, diverse tech writers and editors, and you're prepared to tell us stories that demonstrate how you learn about new technologies, focus on what’s relevant for customers, and how you’ll apply that learning on the job.
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
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