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Location: San Jose
Responsibilities: I want to and can do that
As the Senior Software Engineer, you will be part of the core team that is responsible for designing, building and maintaining the FinancialForce PSA application and related technologies supporting the Professional Services organization. Additionally, you will also work with the end-users and their management to improve processes and workflows.
- Design, configure, administer and customize SFDC FinancialForce PSA including, but not limited to, Apex code and supporting test classes, Custom Objects, Workflow Rules, Custom Fields, Validation Rules and VisualForce Pages.
- Develop and maintain technical design documents related to system architecture.
- Maintain a holistic view of all business system processes and users, to understand functional impacts regarding configuration, process, workflow and reporting.
- Support the integration of FinancialForce PSA to rest of the Salesforce platform as well as ERP.
- Responsible for owning system configuration and user setup as needed. Configure fields, workflows, roles/permissions, page layouts, custom objects, custom record types, reports, saved searches and dashboards.
- Experience in creating/updating system documentation including configuration changes, data mapping requirements, functional designs, test cases and deployment plans as needed for the engagement.
- Validate software quality and conformance to specifications and business requirements through unit-functional testing; and Identify the root cause of defects and develop fixes in the system.
- Work with management, Project Managers, Business Analysts and Business Users (PS & Finance) to scope work and produce estimates.
- Collaborate closely with other solution architects to define and implement effective and efficient solutions to business challenges and opportunities.
- Provide pre- and post-implementation technical support.
- Working with SFDC/FinancialForce support to resolve issues with the application. Maintain smooth operation and performance of the platform.
- Ability to prioritize to ensure work is done in a timely and high-quality manner.
- Ability to adapt to changing priorities of the business and seek out ways to develop new skills.
Requirements: I’ve already done that or have that!
- 7+ years of experience implementing and supporting large scale, technically complex solutions on Salesforce and associated ecosystem
- Experience integrating the Salesforce platform with internal and external systems
- Deep understanding of overall Salesforce ecosystem
- You have come from a programming background using one or more of the languages such as APEX, Visualforce, Java, Python
- Enterprise integration architectures such as SOA, RESTful, ETL
- You have a deep understanding of software testing with knowledge on building test plans and executing them in unit, functional and user acceptance test cycles.
- Understanding of ERP & Professional Services Administration processes is a preferred.
- Understanding of CPQ, Opportunity Management & Order Management processes is a plus.
- Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
- You have the desire to learn and apply new technologies
- You have the ability to self-train quickly and pick up new skills as necessary
- You have good interpersonal skills
- Experience in translating customer business requirements into workable technical solutions, either as a software solution or a re-engineering initiative is required.
Education: Got it!
- Bachelor’s degree preferably in Computer Science, Management Information Systems, or equivalent years of industry experience.
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.