Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
This is an opportunity to work at a company that is changing the way information supports business decisions. You will be actively responsible for actively driving and handling the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for our products and services. As a valued Splunk SE, you will also be able to answer technical inquiries from customers regarding Splunk technology, features, solutions, applications as well as articulate Splunk technology and product positioning to both business and technical users. You will discern all technical issues of your assigned accounts to assure complete customer happiness through all stages of the technical sales cycle, and you should also establish and nurture positive relationships with our customer's technical staff.
This role is working with Federal Civilian customer - IRS.
Responsibilities
- We seek talent who will challenge customers in how they are thinking about their problems
- You will also challenge Splunk and be heard in how we serve our customers
- Enlighten and provide insight as to how Splunk can dramatically change customer operations
- Nurture customers toward the realization that Splunk is the only solution of its kind
- Identify, encourage and build Splunk champions within your customers
- Commit to customer success and learn new things.
- Celebrate your customer’s success (You’ll be doing a lot of this)
- Understand which word is in every bullet above.
- Figure that out and you will understand your mission at Splunk. Have fun!
Our Most Successful Sales Engineers:
- Are visionaries who demonstrate that real experience trumps time served
- Treat their job as their craft and are serious about constantly improving it
- Love technology, but more relevantly love articulating our exciting technology
- Embrace preparation to go as broad as possible and as deep as necessary
- Relish being challenged by customers and constantly challenging themselves
- Entice our customers with vision while being pragmatic trusted advisors
- Possess and demonstrate conviction regarding the value of Splunk
Highly desirable attributes:
- Practical experience with Federal Acquisition processes (RFC, RFI, RFP, etc.)
- Practical experience reviewing and drafting responses to Federal requests for comment, requests for information, requests for proposals, et cetera is helpful
- Passionate about crafting client-ready presentations, whitepapers, discussion documents, and RFP responses that are appropriately scoped, technically accurate, as well as structurally and grammatically precise
- Validated experience communicating the business value of a technical solution via executive-level briefings to CIO, CISO, CIO, technical partners, etc.
- Committed to delivering software or other technical demonstrations to both technical and non-technical staff -- experience doing so with Splunk is highly desirable
- Experience administering both Linux or Windows systems - Linux expertise is also helpful
- Experience coding / scripting to automate common tasks (Python, bash, Ruby, etc.)
- Prior technical sales / technical services experience 5+ years
- Splunk experience is highly desirable
Other desirable differentiators:
- Collaborative experience at a Federal Systems Integrator in a client-facing technical role
- Prior experience using Splunk in an operational context
- Experience designing and implementing analytic dashboards or other visualization improvements in a production environment
- Bachelor’s or Master’s degree in Computer Science, Information Systems, Management Information Systems, or similar course of study - equivalent professional experience will be considered
- Sense of humor!
- Must currently be authorized to work in the United States on a full time basis
Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
OTE Pay Ranges
For sales roles the ranges are expressed as On Target Earning or OTE (OTE = base + incentives in the form of sales incentive plans).
SF Bay Area, Seattle Metro, and New York City Metro Area
On Target Earnings: $192,000.00 - 264,000.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), New York (excludes NYC Metro Area), and all other states.
On Target Earnings: $180,000.00 - 247,500.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.
Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.
Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.
Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.
Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.
DIVE DEEPER
Find out what makes Splunk such a great place to work
Splunkers are encouraged and empowered to be Innovative, passionate, disruptive, open and fun.
Our benefits are designed to support your physical, financial, emotional and mental wellbeing.
Intern with people you want to hang out with, even outside the office.
Learn about Splunk’s commitment to creating a culture of belonging.
