Join us as we pursue our ground-breaking vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we are committed to our work, customers, having fun, and most significantly to each other’s success.
The
Splunk Observability Cloud provides full-fidelity monitoring and fixing across infrastructure, applications, and user interfaces, in real-time and at any scale, to help our customers keep their services reliable, innovate faster, and deliver great customer experiences.
Role
As a Site Reliability Engineering (SRE) Manager at Splunk, your primary role is to help your team reach its maximum potential through mentorship, staying engaged with our current projects, participating in design and technical decisions, and helping the team overcome any challenges that they encounter. As an execution owner, you will interact with various teams and partners in the organization to lead workstreams, facilitate decision making, communicate risks and status, and handle dependencies. While you won't be coding on a day-to-day basis, you will demonstrate your strong technical background to drive architectural and software design conversations and provide technical guidance to the team when required.
You will:
- Handle and own an engineering team, focused on making our industry-leading technology even more valuable to our customers.
- Diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software.
- You will work with the team to develop long-term roadmaps to efficiently scale and lead our infrastructure services.
- You will be responsible for the execution and delivery of your team.
- You will work with the product management team to help resolve priority conflicts, facilitate decision-making, and develop the roadmap for your team.
- You will cultivate an atmosphere of continuous improvement by serving as a mentor, and technical advisor.
- You will ensure that the infrastructure platform is resilient, performant, compliant, and secure
- You will improve the cross-team/time zone/regional collaboration mechanisms, and provide SRE solutions in line with actual business scenarios based on business orientation.
- You will plan and support the career development of your team members.
Must-Have:
- 8+ years of cloud infrastructure or site reliability engineering experience
- 3+ years of strong hands-on cloud infrastructure experience on public cloud platforms specifically AWS or GCP.
- Experience deploying, leading, and solving large-scale Kubernetes clusters in the public cloud
- Demonstrated experience leading cloud infrastructure and/or site reliability engineering teams focused on operational excellence and automated, self-service solutions.
- Demonstrated experience as a technical lead for successful, large-scale cloud projects.
- Experience building and leading global SRE team(s), including team recruitment, new talent training, system operation/maintenance/coordination, and team culture building.
- Lead on-call processes to respond to performance and reliability issues, and establish standard processes for coordinating customer concern to resolve issues and minimize downtime.
- Develop process specifications and plans for compliant access, configuration, disaster recovery, and fault handling of critical paths of SRE services.
- Proven understanding of SRE principles including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts.
- Strong communication skills both verbal and written.
Preferred
- AWS Solutions Architect certification preferred.
- CKA and HashiCorp-certified Terraform Associate certifications preferred
- Experience with deployment, operations & performance management of one or more of the following large-scale clusters such as Cassandra, Kafka, Elastic Search, MongoDB, ZooKeeper, Redis, etc.
- Experience with infrastructure automation and scripting using Python and/or bash scripting.
- Exposure to monitoring tools such as Splunk, Prometheus, Grafana, ELK stack, etc. in order to build observability for large-scale microservice deployments.
Note:
Base Pay Range
India
Base Pay: INR 4,800,000.00 - 6,600,000.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our next-level benefits at https://splunkbenefits.com.