Skip to main content
Product Management and UX

Splunkbase Operations & Strategy Lead

Splunkbase Operations & Strategy Lead

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers and partners. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Splunk is seeking a strong operations leader to drive the operational excellence and systems integration behind our app and developer ecosystem. The Splunk app ecosystem (Splunkbase) is the primary driving force in how Splunk customers collect, analyze, and ultimately get value from their data and thus Splunk. This leader will be a visionary in orchestrating backend systems, with an eye for the external user/developer experience. They will work closely with the product management, engineering, marketing and IT teams to ensure industry best practices are adopted. 

You are organized, positive, creative, analytical, and focused on the customer and partners at all times. You know when to make decisions and when to ask questions. This is an execution-focused role: You maintain a strong long-term vision that aligns with the product strategy. At the same time, you are committed to improving the user experience every step of the way. This requires a customer-focused product management professional with excellent interpersonal skills and a track record of success.

What you'll do: Yeah, I want to and can do that.

  • Define requirements, from an operational perspective to power the management of our ecosystem
  • Work with product and engineering teams to define and own compliance conditions for app/solution publication on Splunkbase
  • Design workflows to support developers across the app lifecycle, from account signup to publication to monetization
  • Build at “360 degree view of the developer” 
  • Operationalize the provisioning and management of developer test environments
  • Define and own ‘ecosystem compliance’ from our app developers and their solutions. You will be the gatekeeper and guardian of our ecosystem

Requirements: I’ve already done that or have that!

  • 5+ years of experience in product operations, product management, product strategy or similar role
  • Experience designing and deploying software to support business programs and product launches
  • Data Analytics: You must be able to parse all of our telemetry to showcase patterns and areas for optimization
  • Familiarity with app development journey and marketplaces
  • Demonstrated success with developing and deploying process improvement and workflow enhancements that result in streamlined operations.
  • Must have the ability to promote collaboration and proactively communicate with different stakeholders to drive alignment with strategic initiatives and hold teams accountable.

Preferred knowledge and experience: These are a huge plus.

  • Experience with SaaS app marketplaces and partner programs (e.g. Salesforce AppExchange, AWS Marketplace) 
  • Financial acumen to develop and manage pricing strategies that project and optimize
  • Experience working with Finance to formulate programs that effectively drive desired behaviors and align with business financial objectives.
  • Experience working with Product Managers to deliver requirements that support optimization of workflow and operational processes.
  • Experience with the development of risk management processes designed to detect and prevent fraudulent activities.

 

Education: Got it!

MBA preferred. 

What We Offer You: Wow, I want that.

  • A constant stream of new things for you to learn. We're always expanding into new areas, bringing in open source projects and contributing back, and exploring new technologies.
  • A set of extraordinarily hardworking, innovative, open, fun and dedicated peers, all the way from engineering and QA to product management and customer support.
  • Growth and mentorship. We believe in growing engineers through ownership and leadership opportunities. We also believe mentors help both sides of the equation.
  • A stable, collaborative and supportive work environment.

We don't expect people to work 12 hour days. We want you to have a successful time outside of work too. Want to work from home sometimes? No problem. We trust our colleagues to be responsible with their time and dedication and believe that balance helps cultivate an extraordinary environment

This isn’t a job – it’s a life changer – are you ready?

Splunk has been named one of San Francisco Bay Area’s “Best Places to Work” by the San Francisco Business Times, ten years in a row. We offer a highly competitive compensation package and a plethora of benefits.

Splunk is proud to be an equal opportunity workplace and is an affirmative action employer. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

 
 
Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.
 
Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.
 
Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.
 

DIVE DEEPER

Find out what makes Splunk such a great place to work

box1 box1
Our Values

Splunkers are encouraged and empowered to be Innovative, Passionate, Disruptive, Open and Fun. 

Learn More
box2 box2
Our Locations

From San Francisco to Shanghai, Splunkers work in 25+ offices across the globe.

Learn More
box3 box3
University Recruiting Program

Intern with people you want to hang out with, even outside the office.

Learn More
box3 box3

Our Blog

Hear from Splunkers on the latest.

Learn More
box2 box2
Diversity & Inclusion

Culture of Inclusion: Splunkers Share Their Stories

Learn More
box1 box1
LinkedIn

Follow Splunk on LinkedIn for job announcements, company news, and more.

Learn More