Ready to shake things up? Join us as we pursue our disruptive new vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are not only passionate about our product, but also seek to deliver the best experiences for our customers and partners. At Splunk, we are committed to our work, having fun, and most importantly, to each other’s success.
Role:
Are you interested in pursuing a career in user experience, web development or web design? Are seeking to learn and contribute to,a fun and energetic team that makes a difference? If this sounds like you then read on!
Splunk has 2000 partners that sell and service Splunk products. The Splunk Partner Portal is the website they visit to get all of the information and tools they need to be successful. Thousands of users visit the portal every year and our mission is to provide them with a relevant and world class experience that is easy and valuable for them.
As the Splunk Partner Portal Administrator you will not only drive the maintenance and upkeep of all assets and pages in the Portal but you will also be encouraged to find creative and innovative ways to deliver content and tools to users. You will interact with internal customers and deliver projects and tasks according to agreed upon timelines. If you enjoy working in a team, have a curious nature, enjoy collaborative work and getting things done, this is the role for you.
Key Responsibilities & Tasks:
Working closely with the Sr. Manager, Partner Experience, to manage and maintain the Splunk Partner Portal.
- Updating content ensuring only fresh and updated information and assets are available.
- Collaborating with internal Splunkers on new pages that are approved by the Sr. Manager.
- Manage vendor tickets to resolve issues in a timely fashion.
- Support all changes and improvements to the portal in alignment with Sr. Manager approval.
- Support as needed on larger projects that are deemed major initiatives.
- Development of training and process materials including but not limited to quick guides and instructional videos.
- Perform testing on all updates and enhancements.
Key Challenges/Opportunities:
- Balancing day to day administration with project activities.
- Building and fostering relationships with key stakeholders and extended teams including Biz Apps (IT), Partner Programs, Partner Marketing, Partner Ops and our Portal vendor.
- Learning and understanding aspects of the Partner Business including partner types/program structure, org structure and other functions that impact the business.
- Solid understanding of Splunk’s Partner Relationship Management system.
Competencies and Skills Required:
- Ability to communicate clear expectations regarding timelines.
- Ability to coordinate disparate teams with different goals to help them achieve one goal.
- Strong communication, networking and relationship building
- Developer level HTML 4 and/or 5 skills.
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.)
Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.
Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.
Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.
Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.
Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.
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