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Are you ready to change the way businesses think and do you want to make your impact? We seek talent who will establish and execute on a list of major existing and new programs across the higher education landscape. This is a highly transparent, collaborative position that is remote US..

Role: Splunk IT Ops Consulting Sales Engineer

Location: Remote, US

The Splunk IT Ops Consulting Sales Engineer has a deep understanding of how to implement Splunk technical solutions to automate the processes of IT organizations and business, including modifications that will be required to ensure the successful adoption of the solution by the client organization.

You will compile required capabilities, business and technical requirements, and desired outcomes into a global architecture and program definition across the appropriate solution to align with the customer's vision.

In this role you will provide customer facing, deep level expertise in the areas of Application Development and IT Ops. You will demonstrate ITSI for Public Sector customers in an effort to establish yourself as a trusted advisor.

Responsibilities:

  • Perform deeper use case discovery in Application Development and O11y for Public Sector - Civilian.
  • Conduct advanced demo for ITSI.
  • Own technical win for premium solution covered by their specialty, including POC/POV execution.
  • Maintain currency with resources and competitive landscape
  • Overview/demo/POC-trained in domain
  • Support SE enablement, technical validation of sales strategy
  • Technical loss analysis and prioritization within their specific discipline
  • Shape customer expectations and thoroughly align outcomes with customer requirements with laser focus on business value
  • Facilitate appropriate workshops and other sessions to gather customer requirements, current and desired states, and deliver a best-practice based result.
  • Provide technical leadership and contribute to key decision-making related to new solutions and products, cross-product integrations, and product upgrades within Public Sector
  • Effectively build and develop relationships within our PubSec Civ vertical and Splunk to ensure success.
  • Grow technical champions and coaches within project teams.
  • Mentor client team members in the area of domain expertise.

Requirements:

  • Strong ITOA and interpersonal skills coupled with the ability to interface at all levels within an organization, from technical to senior management.
  • Experience in a NOC, DevOps, or ITOA environment required.
  • We seek a self-starter who demonstrates initiative and leadership across the Civilian Public Sector and within the team
  • Prior experience supporting Federal a bonus
  • Ability to be seen as a trusted advisor and technical leader who is highly requested by management and peers.
  • History of consistently delivering high quality results, including timely quality deliverables and meeting project timelines in order to complete projects optimally that meet a customer’s requirements and vision.
  • We need someone who can astutely identify and exploit future opportunities to drive additional value
  • Experience successfully handling customer expectations through communications and documentation (no or minimal re-work required)
  • Desire to continuously enhance solution knowledge and skills to further industry leadership position.
  • Ability to oversee and use Splunk resources to augment client discussions and decisions.
  • Bachelor’s Degree in Computer Science or related technical field plus a minimum of 8 years of significant IT Operations experience
  • Must currently be authorized to work in the United States on a full time basis

About Us:


We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. 

 
Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision. 
 
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.
 
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