Solutions Engineer (Observability)- Sao Paulo

Applicants must be currently authorized to work in the Brazil on a full-time basis.

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success.

Role 
Are you passionate about groundbreaking technology and helping your customers and peers succeed?  Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions? If you answered yes to these questions, then we have a home for you at Splunk!

As a Solutions Engineer for Splunk’s Observability Business Unit, you will become part of a world-class pre-sales team that provides technical and thought leadership of Splunk’s Observability focused solutions to the sales organization and to Splunk’s prospects and customers.  You will work directly with customers while acting as the subject matter expert across Splunk’s Observability solutions including the SignalFx, VictorOps, Omnition and core Splunk technology products. You will consistently be delivering product demonstrations that directly address customer pain and emphasize Splunk’s unique value proposition.  During the sales cycle, you will guide prospects through trials and proof of concepts, demonstrating Splunk’s ability to meet and exceed customer requirements and building a positive relationship that will go beyond the initial transaction and provide value to our customers for years to come. Finally, you will have the opportunity to work directly with our Product Management, Engineering, Customer Success, and Marketing teams to share your knowledge and experiences to ultimately improve our business and our customers’ success.

Responsibilities

• Work directly with the top minds in the Observability space, and partner with development and product management team members to redefine how customers manage, monitor and analyze their infrastructure, trace and log data.
• Understand and help to orchestrate all phases of the sales cycle, including leading proof of concepts and other customer validation activities.
• Be comfortable working with customers to help them define their future architectural roadmap as a trusted advisor.
• Lead all aspects of the adoption, optimization and integration of Splunk’s Observability solutions into the customers’ business architecture.
• Be successful working with all levels of an organization from the C-suite down to individual developers and SRE’s.
• IMPORTANT We can teach you the technology, coach you on soft skills and educate you on processes. You should have a strong sense of self-motivation, an insatiablecuriosity about what “is possible” with technology, the desire to work with an awesome team and a positive, fun-loving

Requirements 

• 5+ years’ experience working in Solutions Engineering or other roles that are customer facing
• 3+ years’ experience working in engineering/software development roles
• Hands-on experience working with modern programming languages including: Java, Python, PHP, .NET, Ruby,Node.js, Go, etc.
• Experience selling and working with pure SaaS solutions in multi-tenant architectures
• Experience with working with Kubernetes, Docker, and/or Lambda (preferred)
• Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred)
• Modern application architecture (micro-services) understanding
• Experience with various monitoring tools like AppDynamics, Datadog, New Relic, Grafana, etc. (preferred)
• Comfortable working in a dynamic, fast-paced startup environment
• Experience with leading and running POCs required
• Experience with Application Performance Monitoring Tools (preferred)
• Must be willing to travel within Brazil and Internationally
• Proficient in English and Portuguese. Spanish is a plus.
• You live in Sao Paulo

Education:

• Bachelor’s degree in Computer Science or Engineering

About Us

• Current Gartner Magic Quadrant Leader SIEM
• Named one of the “Best Places to Work” 10 years running
• Named in LinkedIn’s “Top Companies 2019: Where the U.S. wants to work now”
• Named in Deloitte Technology Fast 500- 2018 
• Named in Forbes 2018 World’s Best Employers

Are you looking for an incredible place to work that celebrates innovation, leadership and creativity? Please contact us. Splunk offers competitive compensation and excellent benefits. When you join Splunk you'll be working with a team of smart people who are as passionate about our products as our customers' success.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.