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Engineering

Senior Test Lab Manager

  • - Hybrid Remote
Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people passionate about our product and seeking to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can join our journey!
 
The Software Test Lab Manager will ensure that Splunk and Cisco enterprise software solutions can demonstrably deliver outstanding differentiated customer experiences. You will be responsible for leading the team that builds and maintains a comprehensive cloud-based, end-to-end software testing environment to validate customer outcomes, use cases and user persona-based day-in-the-life stories that bring these customer experiences to life. You have a strong background in software testing and engineering team management, with experience in large data platforms and familiarity with security and observability practitioner personas and use cases.

Key Responsibilities

Team Management:
  • Recruit, lead and mentor a team of software test engineers to demonstrably prove the value and usability of our solutions based on real-world customer situations
  • Define the Lab Charter including detailed Lab Team goals, processes, procedures, deliverables and communications, plus Lab access rules, policies and auditing procedures
  • Set Lab Team priorities, assign tasks, provide guidance and ensure efficient team performance
  • Report Lab Team deliverables, progress against goals and Lab metrics to senior management
  • Ensure innovations and best practices are being brought into the Lab and followed by the Team
  • Foster a positive open, collaborative and innovative team working environment
Collaboration: Work closely with product and technical marketers, solution engineers, security and observability analysts and strategists, vertical market specialists and the competitive team to understand testing and validation requirements on behalf of their respective user communities.

The Lab Team will be responsible for the following:

  • Test environment setup, management, security, reporting and auditing
  • Test procedure creation and validation with cross-functional teams
  • Dataset creation, automated data generation and test automation
  • Use case validation, customer-centric testing and day-in-the-life story testing
  • Production of a wide variety of provable Technical Marketing deliverables for Technical Sellers

Minimum Qualifications

  • Education: Bachelor’s degree in Computer Science, Data Science/Engineering or a related field.
  • Experience: Minimum 10 years experience in software engineering, software testing or quality assurance, including 3+ years previous experience managing a team of 5+ engineers or testers.
  • Technical Leadership Skills: Project and team management of technical engineering / testing processes. Understanding of technical terminology and tools common to software test labs.
  • Analytical Skills: Strong problem-solving skills with the ability to analyze complex requirements and break large problems into their component parts.
  • Communication: Excellent verbal and written communications skills in English.
  • Collaboration: Ability to work collaboratively in a team environment.
  • Attention to Detail: Ensure high levels of accuracy in all documentation and communications.

Preferred Qualifications

  • Certifications: Relevant certifications in data engineering, information security, cloud services, or software testing.
  • Experience: Prior experience working and managing teams in a software test laboratory.
  • Knowledge: Familiarity with cloud platforms and big data technologies, including AI.
  • Proficiency: Hands-on experience with Splunk solutions or similar industry platforms a plus.
Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

 

Note:

Base Pay Range

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Base Pay: PLN 244,000.00 - 335,500.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our next-level benefits at https://splunkbenefits.com.

Splunk's Hiring Practices

Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are committed to equal employment opportunity. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. Splunk is impacted by the mandates outlined for U.S. Government contractors in President Biden’s Path out of the Pandemic: COVID-19 Action Plan. As a result, Splunk requires U.S. employees, whether assigned to an office or 100% remote, to provide proof of full vaccination, as defined by the CDC. Splunk provides reasonable accommodations for employees who have qualifying medical or religious reasons.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.

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