Engineering

Senior TechOps Engineering Manager

Join us on the Splunk TechOps Team, empowering our customers to execute our vision making machine data accessible, usable, and valuable to everyone! The Splunk TechOps organization runs Splunk cloud, blending SRE, Systems Engineering and Service Engineering disciplines, across functional global teams.  As a Sr. TechOps Engineering Manager, you will manage a global organization that configures and maintains our customer-facing SaaS product, Splunk Cloud. Come join a team that is striving for operational awesomeness and trying to automate the world. We have a large presence with large cloud vendors. You should have experience with architecture, deployments, and networking in one or more of the major industry vendors. This is an incredible opportunity to use your existing cloud experience and drive the growth of Splunk Cloud.

About the Role:

Splunk’s TechOps organization is looking for a senior leader to drive Splunk’s TechOps FedRamp/GovCloud organization. This individual is passionate about delivering a best in class service to all of Splunk’s customers and will be responsible for the day to day operations of its global located TechOps organization. This position is located in McLean Virginia. 

About You:

  • Someone who runs towards a fire and has built and run Operations organizations at scale
  • Meticulous about delivering a fantastic end user customer experience
  • Passionate about building and running distributed systems at scale in production. You understand the challenges and trade-offs to be made when building and deploying systems to production.
  • Is never satisfied with the status quo; Constantly asking "How can I improve this process?"
  • Have experience managing and building a global organization
  • Passionate about the development of your teams careers

Responsibilities:

  • Envision, Plan, Develop, and Execute organizational roadmap for FedRamp/GovCloud organization
  • Work across organizations to deliver quality service that delight Splunk’s passionate user base
  • Lead teams of tight-knit engineers who are the lifeblood of Splunk Cloud
  • Mentor and help new engineers to achieve more than thought possible

Qualifications:

  • Proven ability to deliver, measure, and manage high-growth systems, hitting high availability targets
  • Demonstrated ability to effectively work collaboratively across functions
  • Have experience running a 24x7 organization with engineers on-call
  • Have experience driving an engineering organization through change, incident, and problem management
  • Experience running a multi cluster/cloud environment and a strong understanding of operations
  • Strong level of business acumen and comfortable working with senior executives
  • US citizenship is required

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

 
Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision. 
 
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.
 
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