Want to work in a dynamic environment where you get to see the latest cloud technologies in action? Want to learn tools like Splunk from the inside and grow your career in exciting ways? Splunk Cloud NOC is looking for a staff technical writer to be a part of the Cloud Network Operations Center (CNOC). The responsibility of the Splunk CNOC is to supervise and resolve issues that affect the availability and performance of Splunk for our cloud customers. As the authority on our customer’s experience, the CNOC is the frontline of defense in making sure each of our customers has an outstanding experience.
Technical writers on our team play a vital role in keeping our customers advised during incidents, and providing root cause messages. As a technical writer at Splunk, you'll work in a fast-paced environment and collaborate daily with software engineers, product managers, and other technical writers. You’ll build customer focused documentation during an incident and post incidents reports.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.