We're looking for a versatile technical writer to join the Splunk docs team. Create high-quality documentation for our portfolio of IT products, including Splunk IT Service Intelligence (ITSI) and Splunk IT Essentials. You'll document analytics-driven IT Operations tools that unify metrics and logs for troubleshooting and monitoring. Be part of a fast-paced team where your contributions really make a difference in our customers' experience.
We are big fans of describing the how, why, and who of an application, not just what the software can do. As a writer documenting IT products, you'll identify common customer scenarios and show users how to solve specific problems. You'll use feedback from the field and from customers using your product to continuously improve your docs. You'll work side-by-side with the product team to create and maintain online user documentation and in-product user assistance.
To succeed in this role, you're a confident writer of customer-centric docs who is eager to learn about IT products at Splunk and is passionate about helping people solve problems. You’re an independent self-starter who’s able to quickly get up to speed on new technologies. You're thrilled about joining a team of supportive, diverse tech writers and editors, and you're prepared to tell us stories that demonstrate how you learn about new technologies, focus on what’s relevant for customers, and how you’ll apply that learning at Splunk.
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
Splunkers are encouraged and empowered to be Innovative, Passionate, Disruptive, Open and Fun.
From San Francisco to Shanghai, Splunkers work in 25+ offices across the globe.
Intern with people you want to hang out with, even outside the office.
Hear from Splunkers on the latest.
Culture of Inclusion: Splunkers Share Their Stories
Follow Splunk on LinkedIn for job announcements, company news, and more.