Engineering

Senior Software Engineer, Sustaining

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly, to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Splunk is passionate about Customer Success and we are searching for systems engineers to fulfill the needs of Splunk’s Premium Customers. The dynamic Engineer we hire for this role will be a champion Problem Solver who relishes untangling the most complex issues. Think you've got what it takes to handle zero G? Find out and apply today.

Responsibilities:

  • You are a dynamic, multi-dimensional Engineer, who can pretty much take on anything whether it be a bug, the deployment or even the OS kernel!
  • You'll diagnose and resolve priority issues with premium customer deployments according to the SLA's and SLO's
  • You'll debug reported issues at the Systems, Application and Networking levels, across diverse operating systems, often in distributed environments
  • You will work in a cross-collaborative environment including Engineering, Support and Customer Success teams, with a common goal to provide reliable solutions to customers
  • You'll provide service so memorable, that our customers will talk about it
  • You'll participate in on-call duties as per scheduled roster

Requirements:

  • You have 5+ years of experience with Unix/Linux operating systems internals (file system internals, disk/storage performance, process & memory management, etc) and networking (TCP/IP, UDP etc)
  • You have a proven track record of being an Ace at analyzing & troubleshooting large-scale distributed systems
  • You enjoy developing and troubleshooting multi-threaded server applications written in C/C++
  • You are a master at the art of communication and you're able to translate technical updates appropriately to any audience (from CEO to techie)
  • You've got a BS Degree in Computer Science or equivalent

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

 

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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