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Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!


Splunk IT is growing and seeking a dynamic Software Developer with strong ServiceNow development skills. Along with another team member, you will be responsible for the overall ServiceNow solution at Splunk. Other software development and administration needs within the team will drive delivery of high-quality services and tools to our Splunkers worldwide. You will also have influence on Splunk product integrations and design with an impact on our customer value.


  • Provides application software development services and technical leadership support.
  • Develops program logic for new applications or analyzes and modifies logic in existing applications.
  • Designs, codes, tests, debugs, documents, implements and maintains software applications.
  • Analyzes requirements, and maintains, tests and integrates application components.
  • Ensures that system improvements are successfully implemented.
  • Handles incidents per published SLAs, ensures system stability by leading required maintenance schedule, and addresses system issues impacting SLAs
  • Implement ServiceNow workflows that integrate with external web services (API Webhooks)
  • Designs and develops a workflow framework that can be applied to many workflows, and continuing to seek new opportunities to improve our current manual processes
  • Provides standard methodologies for guiding adoption and influencing the customer to make investments in the solution
  • Define the services that ServiceNow delivers and gets alignment with customers on service definitions, SLAs and critical metrics
  • Maintain a ServiceNow roadmap that plans out investments in system maintenance, upgrade schedule, system improvements and additions to the ServiceNow ecosystem that aligns with the longer term goals and objectives of IT and SNOW’s customers


  • 8+ years of overall experience
  • 3+ years’ experience developing on the ServiceNow platform
  • Experience in HTML, CSS, Javascript, AJAX
  • Experience of one popular web framework - React, AngularJS
  • Experience working with DOM
  • Ability to develop web services and host on a micro service framework
  • Experience with RESTful API guidelines
  • Experience with standard methodologies of software development - logging, unit testing, code reviews etc.
  • ServiceNow Experience should include scripting, platform configuration, design, and deployment.
  • Custom application development on the ServiceNow platform including Custom UI Pages and content in the CMS.
  • Experience managing CMDB
  • Experience with patching and upgrades
  • Excellent communication skills

Preferred Qualifications:

  • Experience MySQL / SQL Server & NoSQL / Relationship DB
  • Integration experience (SOAP, REST, and JSON as well as JDBC and file imports)
  • Experience implementing systems using the Agile/Scrum methodology
  • Administration of a ServiceNow instance
  • ServiceNow Certified Systems Administration (CSA) certification
  • Certified Implementation Specialist certification in one of the OOTB ServiceNow modules (ITSM, ITBM, ITOM, etc.)
  • ServiceNow Certified Application Developer certification
  • ServiceNow Service Portal micro-certifications
  • Experience with working or developing with JavaScript - HTML5, Jelly, jQuery and AngularJS

What We Offer You: Wow, I want that.

  • A constant stream of new things for you to learn. We're always expanding into new areas, bringing in open source projects and contributing back, and exploring new technologies.
  • A set of extraordinarily hardworking, innovative, open, fun and dedicated peers, all the way from engineering and QA to product management and customer support.
  • Growth and mentorship. We believe in growing engineers through ownership and leadership opportunities. We also believe mentors help both sides of the equation.
  • A stable, collaborative and supportive work environment.

Are you ready for the next step in your career? Splunk has been in the Top 10 "Best Places to Work" for ten years in a row, and we're only getting better!

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.
Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.
Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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