Senior Sales Engineer - ITOps

What’s the role of a Senior Sales Engineer at Splunk?

• You will technically own, discover, position, prove and deliver the key technical elements of a sales cycle to achieve a ‘technical win’ within large scale and complex customer environments. You’ll use a range of communication styles, a range of technology skills and experiences and a range of soft skills and people skills to develop trust relationships with both your sales colleagues and your customers.
• You will be an advocate and ambassador for Splunk through your professional social media, industry and marketing events and supporting pipeline generation activities
• You will collaborate with your customer contacts, and build them into Splunk champions, by helping them to understand how Splunk can help them to solve some of their most challenging problems and help them achieve their objectives.
• Responsibilities:
  • Ability to demonstrate Splunk products and services to customers on site, remotely via webinar sessions, and at field events such as conferences and trade shows.
  • Establish and maintain strong relationships throughout the sales cycle not only with our customer's technical staff.
  • Willing to travel to visit prospects and customers, and to engage in onsite customer work when required.
  • Experience responding to functional and technical elements of RFIs/RFPs is also important.
  • Self-motivated with a proven track record in technical software sales and knowledge of technology.
  • Strong presentation skills and be able to communicate clearly and professionally to emails, RFPs, and when submitting reports.
  • Ability to be organized and analytical and must be able to eliminate sales obstacles using creative and adaptive approaches.
  • Answer complex technical and competitive questions plus address customer concerns to a successful outcome.
  • You should have experience with discovering pain and determining value with customers.
  • You should be comfortable working for a dynamic technical organization with a rapidly expanding customer base.
  • Work closely with the presales team and presales management to develop and continually improve working practices, best practices, presales processes.

Do these characteristics describe YOU?

• Curiosity: You tend to want to understand the whyof a scenario as much as the what and typically use a range of skills to discover whether the first response to the question really describes the situation or its implications  
• Sales-y: You enjoy the chase and the thrill of the sales process. You also have the self-awareness to know or discover where you are in the sale and the sense of ownership to do the things in your control to drive a sale forward.
• Customer Success: Selling is great, but customers being successful with your solutions is one of your main motivations.
• Technically Astute: You enjoy the detail, even if you don’t always need to express it. You have a thirst for up to date knowledge of the technologies and solutions that businesses use to be successful as they transform.
• A communicator: You have an ability to use a wide range of communication styles to both demonstrate and convince prospects at all levels on the capabilities and value of solutions. You can tell a great story of how other customers achieved success. You communicate openly with your colleagues
• A people person: You enjoy meeting new people, and you maintain your network of contacts within your accounts. You’re unreserved, as you would feel comfortable introducing yourself to a new customer prospect and quickly build rapport. 
• Confidence: But not arrogant – you have the confidence that comes from the knowledge that your product is rock solid, and the ability to transmit this confidence to a customer. That means you might sit down with a customer already using your product to show them how they might use it even better!
• Business Savvy: You understand how businesses are organized, how they achieve their desired results, what challenges they are likely to face, what solutions they need and what transformations they could make with your solutions.
• A growth mindset: You build in time to develop your skills, knowledge, experience or capabilities. You look beyond the current opportunity towards the wider set of opportunities that could exist in a prospect.
• A Collaborator: You understand that selling is a team game, so you spend time developing your network of colleagues and partners to achieve your success – and theirs.
• Competitive: If you’re in it, you want to win it !
• Fun: Getting the job done and enjoying & generating fun don’t need to be mutually exclusive.
• The ideal candidate is based in Norway and speaks fluent Norwegian & English

Helpful skills or experience (not all required, but consider how Splunk could benefit from your background)

• Technical:
  • Cloud: The benefits, pitfalls, milestones and technical considerations of moving from on premise to cloud based infrastructures, or indeed how born-in-the-cloud companies operate. 
  • Security: How does a modern, world-class security operations centre operate? What are its challenges and regulatory considerations? How is it organized? How does it evolve? What tooling would be considered as necessary?
  • Digitization/Modern Architectures: How do companies develop and deploy their applications? How do they organize? What tools and processes do they use? How do they gain observability of their operational and service states?
  • Traditional IT Architectures: How is it organized? What tooling is in use? Which challenges are organizations facing with their traditional IT Stack and how could Splunk help?
  • Data: Splunk is the data to everything platform. What experiences do you have of ingesting data to provide valuable business and operational insights?
• Industry expertise
  • Splunk operates across every vertical – what do you know that would help Splunk to win in certain industries?
    
    
    

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.