At Splunk, we know that our customers are our best resource to innovate and deliver new products to the market. We have a dedicated team within the Product organization driving customer engagement and feedback during the most critical stages of product development through our portfolio of feedback programs.
The Global Advisory Board program is responsible for validating direction, strategy and feature set viability across our Customers, Partners and our fellow Splunkers serving as Field experts. The program includes four primary advisory boards (IT, Security, Observability and Core Platform) that meet quarterly for specific product initiatives.
As the lead, you will own the strategic, operational and programmatic aspects as well as manage the customers that are participating in the board. You will facilitate the quarterly Customer and Field Advisory Boards, as well as provide the tools, support and best practices to Product Managers for their purpose built advisory boards. You will own feedback collection, reporting and analysis for the program ensuring the insights are provided in an easily consumable manner to Product Managers.
You are resourceful, creative and comfortable with ambiguity, quickly hitting the ground running with limited information. You are innately curious about the challenges our customers face and focused on constantly striving to build value for our customers through our technology and expertise. And most importantly, you love being part of a team that obsesses about helping everyone: a customer or fellow Splunker!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Splunkers are encouraged and empowered to be Innovative, Passionate, Disruptive, Open and Fun.
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