Product Management and UX

Senior Offering Product Manager, Managed Service Providers & Partners

Join us as we pursue our exciting vision to make machine data accessible, usable, and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers and partners. At Splunk, we’re committed to our work, our customers, having fun, and to each other’s success. Become a part of our team and our journey!

Role:

Splunk Cloud plays a mission-critical role for enterprises who need to solve complex challenges with data, and customers rely on our ecosystem of strategic partners to help guide and accelerate their adoption of Splunk Cloud. We are looking for a product leader to grow and mature our offerings for our partner ecosystem, with a focus on innovative and creative ways to integrate the partner experience with the overall customer journey.

Responsibilities: I want to and can do that.

  • Lead the offer for Managed Service Provider and Partner-led capabilities, designing durable end-to-end experiences across a variety of partner specializations.
  • Collaborate with multiple internal & external stakeholders to define the needs and success criteria for partner-powered journeys.
  • Convey market direction, emerging partner/customer needs, features, and functional requirements, from which, product and engineering teams can design and implement new capabilities.
  • Use data, partner/customer feedback, and market intelligence to drive decisions.
  • Provide clear written requirements from a single page brief to multi-page documents.

Requirements: I've done that and have what I need to succeed.

  • Ability to deeply empathize with the needs of our partners across a variety of use cases and specializations. Experience in a B2B SaaS context of Fortune 2000 enterprises highly desirable. Prior experience or exposure to Splunk is a plus.
  • Ability to fluidly interact with external and internal partners/customers particularly in sales, customer success, and marketing.
  • Strong written and verbal communication is vital, with an emphasis on concise and clear writing.
  • You are inquisitive and have a passion for learning and excellence in the areas of customer insight, critical thinking, product, and process innovation.
  • You are collaborative and intentional when interacting with your peers. To successfully execute an offering requires winning the hearts and minds of your extended team.
  • You are equally comfortable participating in technical and business discussions.

Education:

Bachelor’s degree; MBA or similar degree highly preferred.

If you're looking for an incredible place to work that celebrates innovation, leadership, and creativity, please contact us. Splunk offers competitive compensation and excellent benefits. When you join Splunk you'll be working with a team of wicked-smart people who are as passionate about our products as our customers' success.

We are an equal opportunity employer and value diversity at Splunk. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

 
Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision. 
 
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.
 
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