Security and Risk Management

Hyderabad Office, India

- Hybrid Remote

Role:

The Senior Manager, Splunk Security COE Operations reports to the Senior Director of Global Security Operations. The role is based in Hyderabad, India. In this role, you will be responsible for leading a team of operations engineers responsible for supporting a world-class deployment of Splunk products. You will have a deep understanding of Information Security principles coupled with the expertise in building and leading an operational team supporting Splunk products. We are a hardworking team who has fun, enjoys a good laugh but above all else thinks security first.

Responsibilities:

Lead day-to-day operations of the Splunk Security COE Operations team to drive prioritization of initiatives, develop robust processes that support service transition and service operations, and embody the spirit of continuous operational improvement
Engage with other teams to ensure operational services are working as intended
Manage a geographically dispersed team to deliver services within published service level goals
Measure, supervise and improve operational metrics and key performance indicators to ensure efficient service health
Develop intimate familiarity with the service offering to drive service improvement initiatives across the team
Drive implementation of innovative Splunk products to improve Splunk's security and operational posture
Showcase what a world-class Splunk offering is to our customers and enable the sharing of best practices with them
Build bridges with product management teams to influence product roadmaps that bring real-world needs to reality
Provide mentorship and career development for the team by integrating quality and continuous personal development into everything we do
Ensure that all documents, workflows, and processes remain accurate and up-to-date

Requirements:

At least 5 years managing a Splunk operations, security engineering, or similar team
Advanced experience with Splunk, Splunk SOAR and other Splunk products
Ability to build and interpret Splunk Processing Language (SPL) fluidly
You can lead people to think critically by guiding them without doing the work for them
You possess a demonstrated ability to speak with people with varying knowledge of Splunk concepts
Demonstrable expertise in ITIL Service Management principles
Capability to look at a process to find opportunities for cycle-time reduction
Ability to multitask, prioritize and take-charge
Ability and desire to think outside of the box for creative solutions to problems with the moxie to follow-through
Excellent interpersonal skills and ability to see things through the customer’s eyes
Tremendous attention to detail.

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

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Splunk's Hiring Practices

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^{We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.}

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