Customer Success and Support

Security Solutions Architect (SSA EMEA)

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Role:

The new world of Security Orchestration Automation and Response (SOAR) is revolutionising the world of IT security. This new game changer is enabling security operations team to respond faster. Incident response teams, using their tools and knowledge, can develop stronger responses to modern day threats. Threat intel can enhance their ability to proactively detect and defeat attacks before they cause an impact. To help security teams across the world leverage the power of the new capability, Security Solutions Architects are needed who have the experience, knowledge and understanding of both the technical aspect of these areas but also the people aspect of processes and response strategies. We are looking for those people that like to be on the leading edge of security technologies, that like to help security teams and individuals grow their skills and help customers grow the maturity of the security operations programs. We are looking for these people.

 Our Security Solutions Architects (SSAs) are on a mission to help our customers develop operational capabilities and program to leverage the power of the market leading SOAR platform, Phantom. Our experienced security practitioners collaborate with our customers’ security leadership, engineers, operations teams, incident responders, and threat intel teams, to help them use the capabilities of Splunk's security offerings and achieve success.  Working together with experienced Security Solution Engineers, they help the customer realise the true potential of the Phantom platform.

We are looking for architects who can help our customers realise the potential of our Security Automation & Orchestration platform. As a trusted advisor & mentor, you will help customers in their use case identification, implementation planning, mentoring and training, and development of playbooks that leverage their IT security tools, skills, and infrastructure.

Responsibilities:

  • You will work directly with Enterprise customers in a wide range of industries including Financial Services, Healthcare, Insurance, Technology, Energy, and Government.
  • Lead customer relationships, ensuring that we deliver successful customer outcomes. This includes helping the customer identify roadmaps and develop their expertise and knowledge of Phantom and other Splunk security products.
  • This role also includes defining requirements and working with Splunk's Security Solution Engineers to develop innovative integrations and playbooks.
  • You will be the voice of the customer to Product Marketing and Engineering, enabling them to respond to real world customer demands and capabilities.
  • Train and mentor security leaders and managers, security operations teams, threat intelligence groups and incident responders.
  • Actively participate in the Splunk Security and Phantom Community as a domain expert, presenting in forums, online and at conferences.

Requirements:

  • Deep knowledge and experience in Security Operations Center's, Incident Response, Architecture/systems engineering.
  • Dynamic consulting skills and broad exposure to IT security technologies.
  • You should have an understanding of software development standard methodologies to identify requirements and guide Splunk's partners and the solution engineering team to develop new apps and playbooks. (Since many of our products leverage Python for app and playbook development, experience in this language is desirable).
  • A good foundation in crafting and leading the deployment of security architectures that demonstrate diversity of security tools and infrastructure.
  • Experience in Linux and networking is required.
  • Possess a level of technical curiosity, with desire to learn new technologies within the areas of security and business risk management.
  • Driven, team focused individual who can work multi-functionally with customers and internal teams to achieve successful customer outcomes.
  • Highly motivated to craft and articulate a comprehensive security architecture and creative vision to customers.
  • Desire to help mentor security teams
  • Travel of 60-70% is anticipated for this position.

Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

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