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Customer Success and Support

Security Assigned Expert, Remote

Splunk provides a Unified Security and Observability Platform. More than 11,000 leading organisations around the world, including McLaren, Heineken and Tesco, trust Splunk to absorb shocks from digital disruptions, prevent security, infrastructure and application issues from becoming major incidents, and accelerate digital transformation.
Our mission is to build a safer and more resilient digital world. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. But we can’t do it alone. Will you join us?
  • As a Splunk Security Assigned Expert for our Professional Services team, you are passionate about customers and their journey to use Splunk to its fullest capabilities. You will help customers adopt and optimize their environment through consistent touch points and strategic mentorship, ensuring our customers realize the quickest time to value, and maximum return on their investment.
  • Work with customers in long-term engagements, providing high-quality technical guidance on use case development, configuration, and optimization work primarily in Enterprise Security (ES) product and other security applications such as Splunk User Behavior Analytics (UBA).
  • Tackle the resolution of our customer’s most complicated problems, including the ones they didn't even know existed!
  • Utilise your security domain expertise to support customer adoption of the Splunk security platform.
  • Work with an extended team of incredibly hard-working peers, all the way from the Field, Sales Engineering and Customer Support!
  • Continual engagement and information sharing with the overall Splunk Account Team.
  • Fluent in English
  • Willingness to undergo security checks, as appropriate
  • Demonstrated experience as a technical leader in consulting/architect roles. 8+ years IT career experience, 5+ years information security experience
  • Experience of using or administering one or more SIEM / security log management systems: Splunk, ArcSight, LogRhythm, ELK, Q-Radar, Rapid7, Sentinel, Chronicle
  • Experienced and certified with Splunk, and one or more Splunk premium applications, including: Enterprise Security, Splunk SOAR (Phantom), Splunk UBA
  • Industry standard security certifications: GIAC, CISSP, OSCP or equivalent
  • Solid understanding in cybersecurity areas such security operations, forensics, threat hunting, insider threat, threat intelligence, risk management, vulnerability management, and compliance
  • BA/BS preferred in computer security, computer science, computer engineering, or mathematics or equivalent work experience
  • Recent experience in technical design
  • Passion for Splunk products and the solutions we bring to our customers
  • You can collaborate across the entire Splunk organisation to bring access to product and technical teams, to get the right solution delivered and drive feature innovation gathered from customer input
  • Experience with both the Unix and Windows operating systems; comfortable on the command line interface
  • Working knowledge of scripting languages (Bash, Python)
  • Ability to stop, collaborate and listen to technical and non-technical consumers from security analysts to executive level partners
  • Demonstrable understanding of common enterprise security applications
  • Thrives in a dynamic, fast-growing environment while working independently from other members of the team

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.



Base Pay Range

United Kingdom

Base Pay: GBP 72,800.00 - 100,100.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at

Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.


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