Primarily provides pre-sales technical support for the development of sales opportunities.
Uses product knowledge to provide technical expertise to customers as well as sales staff through sales presentations and product demonstrations.
Mainly works opportunities with partners, delivering the product knowledge part of the sales process
Takes prospects through technical steps of sales process
Takes partners, accounts and opportunities through Splunk’s pre-sales methodology.
Leverages Splunk demos to make Splunk differentiators even more obvious to understand
Can contributes to marketing activities
As a Splunk Presales Consultant your primary responsibilities will be to:
Work in collaboration with your peers and Sales team to identify, grow and land opportunities.
Create, grow and maintain relationships with partners, customer’s and prospect’s technical teams
Build plans with Partners on how to deliver the Technical message to customer’s and prospect’s technical teams
Demonstrate Splunk solutions to prospects, both onsite and remotely (via Webinars).
Attend and demonstrate Splunk solutions at field events, such as conferences and trade shows.
Respond to the functional and technical elements of tender documents, such as RFIs/RFPs.
Deliver and manage Proof of Concept (PoC) engagements to a success outcome.
Leverage and re-use relevant presales material, e.g. business cases/ROI, competitive insight documents, etc to persuade clients of the superior value, benefits and capabilities of Splunk’s solutions.
Align with Splunk working practices, best practices, presales processes, e.g. POC planning, etc.
Domain knowledge and experience in one of the following areas:
Splunk knowledge is not absolutely mandatory but would be highly appreciated
Additionally, domain knowledge and experience in one of these next areas:
Application Performance Management, Dev Ops
Business Intelligence/Operational Intelligence
Needs to understand the business challenges/drivers, technology and market challenges of customer’s and prospect’s organisations.
Ability to develop a strong understanding of each target client’s business, operations and industry trends, including understanding the strategic business and technology goals.
Understand the client’s buying process.
Understands how Splunk’s solutions can provide capabilities and benefits in order to address the client’s business needs.
Ability to participate in account planning and planning meetings to identify new and follow up solution, services and education opportunities.
Technical Knowledge and Experience
Splunk experience in a position of either using Splunk or building Splunk projects
Experience working with a Software vendor in a position with a very high collaboration with Partners
Experience working with complex application environments, with the ability to understand relevant sources of machine data, such as performance logs, application logs, audit logs, security data sources, network centric data, etc.
Detailed understanding and knowledge in the area of Log Management and analysis would also be beneficial.
Experience and strong hands-on skills with UNIX (HP-UX, Solaris, AIX), Linux and Windows operating systems.
Essential Education, Experience and Additional Skills
5+ years of Presales experience working for Enterprise Software Vendor.
A University degree or similar (preferably in computer science, software engineering or a similar field)
Proactive and able to manage activities in a self-sufficient manner.
Strong communication skills, including excellent verbal and written skills in local language and in English.
Strong knowledge of what is a sales process.
Self-motivated with a proven track record in technical software sales and knowledge of technology.
Ability to be organised and analytical, and must be able to eliminate sales obstacles using creative and adaptive approaches.
You should be comfortable working for a dynamic, technical organisation with a rapidly expanding customer base.
Excellent team skills.
Winning attitude. Openess.
Innovation is in our DNA – from technology to the way we do business.
Splunkers are encouraged and empowered to be Innovative, Passionate, Disruptive, Open and Fun.
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