Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!
Are you an upbeat Software Sales Management Professional, with deep knowledge of SaaS, Recurring Revenue and leverging Renewals to drive Growth? Do you enjoy developing and mentoring a growing and diversifying team, and finding ways to positively improve performance and insight? Would you like to play an important role in the success of our rapidly growing Customer Success and Software Renewals business? If so, Splunk is in need of an experienced, results driven candidate with extraordinary skills, to positively impact performance and develop a high-performance sales and Renewals Operations culture, working cross functionally with sales, partners, customer success and operations teams.
This role is accountable for the overall success and development of a growing team of Renewals Sales Representatives, who are charged with driving customer retention, renewals and growth on renewal of Splunk’s industry-leading enterprise software solutions.
The successful candidate will manage and oversee the day-to-day activities of the team: Planning and assignment, driving sales performance, tracking actual performance across the quarter, forecasting final performance, reporting on outcomes and providing qualitative insight on performance.
Operationally, this role is also accountable for ensuring compliance with all applicable polices and operating procedures, participates in operational planning and coordinates the development of departmental operating policies and procedures. Also serves as liaison with internal departments and external customers as required.
The successful candidate will have both deep experience in sales performance execution in a Renewals Domain as well as deep operational knowledge of Renewals Sales Operations, managing to Customer and $ retention rates, driving quantitatve and qualitative performance reporting, and supporting the development of improved operational processes, and building out a high-performance team while navigating through change. Specifically:
We value diversity at our company. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.
For job positions in San Francisco, CA, and other locations where required, we will consider for employment applicants with arrest and conviction records.
Splunkers are encouraged and empowered to be Innovative, Passionate, Disruptive, Open and Fun.
From San Francisco to Shanghai, Splunkers work in 25+ offices across the globe.
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