Do you like words, building stuff, and organizing large and complex contract ecosystems so that your fellow team members feel supported and enabled? The PS Contract Engineering Program Manager will be responsible for the development and maintenance of the professional services contract operations tools, processes, and enablement required across the various PS functions.  You’ll collaborate with team members across the globe to drive best practices in support of PS business processes and strategic improvement initiatives. We are looking for an individual who has professional services automation and operational knowledge in supporting the day-to-day PS business.

 

Responsibilities:

  • Partner with PS product leads and subject matter experts to develop and document technical language supporting delivery scope that maps to the Splunk product suite, Portfolio strategy and delivery offerings.
  • Establish and communicate roadmap for contract integration of product updates in alignment with corporate roadmap.
  • Coordinate roadmap and updates with product practices, field delivery, and contract operations teams.
  • Document and manage product portfolio task library for product implementation.
  • Document and support build of dependent delivery collateral mapping to contract scope language.
  • Identify and lead field enablement on product portfolio task library updates.
  • Coordinate monthly and quarterly release cycles with IT and other business partners on product task library integration into CLM tool.
  • Manage communications of CLM and product task library release updates.
  • Facilitate and partner with CLM decision review teams.
  • Partner with stakeholders on CLM enhancement requests and system design changes.
  • Coordinate and support CLM UAT aligning to monthly and quarterly release cycles.

 

 

Desired Skills and Experience:

  • 8+ years of working within Professional Services, and have a strong understanding of PS operational practices within an enterprise software and/or cloud-based services company
  • 6+ years of working directly or indirectly with enterprise software implementation and integrations
  • 6+ years Professional Services Automation tools experience
  • 8+ years of managing projects and programs in a corporate setting
  • Excellent interpersonal and influencing skills as well as excellent verbal and written communication skills
  • Ability to simultaneously consider business challenges from multiple perspectives (e.g. customers, employees, partners)
  • Problem solving, creative thinking, time management and strong organizational skills
  • Practical experience managing multiple, high-impact priorities simultaneously, with minimal supervision
  • Bachelors or Master’s degree preferred
  • Working knowledge in Salesforce, Conga/Apttus contract management, Tableau, SAP

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 We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

 
Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

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Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision. 
 
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.
 
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