Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!
Splunk is the world’s first Data-to-Everything Platform. Now organizations no longer need to worry about where their data is coming from, and they are free to focus on the business outcomes that data can deliver.
The Professional Services (PS) Resource Manager is responsible for the allocation of both internal and partner consultants and project managers to ensure overall success of Splunk implementations and will have assigned Regional Leads and Engagement Managers to work with. The Resource Manager partners with stakeholders such as PS Regional Leads, Engagement Managers, Project Managers and the back office teams. You will be a trusted advisor to assign the correctly skilled resources, ensure forecasting and reporting accuracy, feed in system enhancement requests, suggest and implement process efficiencies, assist with capacity and skills planning and support the regional PS team and PS Manager/Directors.
The successful candidate will effectively manage their time across the multiple regions and elements of their role, with an ability to prioritize, resolve issues and escalate where required. They will be able to think strategically, but also be detail-oriented to ensure billing and system accuracy.
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
Splunkers are encouraged and empowered to be Innovative, Passionate, Disruptive, Open and Fun.
From San Francisco to Shanghai, Splunkers work in 25+ offices across the globe.
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