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Product Manager - Observability

A little about us. Splunk is here to build a safer and more resilient digital world. We’re proud to say that we’re the key to enterprise resilience for more than 11,000 enterprise organizations that use our Unified Security and Observability Platform to keep their systems secure and reliable. We’re also proud of our award-winning culture and our regular appearance on those “Best Places to Work” lists. 
If you end up joining us, we’ll only ask one thing: bring your whole, authentic self, what we call your million data points. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Because when you feel free to be you, it makes it a lot easier for us to be us. 

About the role:

Ready to shake things up? Splunk continues to be on a tear while enjoying incredible growth year over year. With growth comes scaling opportunities and the need to take the friction out of our processes, platforms, and systems to drive scale, efficiency, and effectiveness. As the Product Manager for Observability, you will own the strategy and roadmap for providing an observability platform that powers Splunk’s infrastructure insights and application performance across the company. 
You will need to use your technical expertise and deep experience in delivering features using Agile methodologies as a Product Owner for this position. To be successful you will have to balance priorities, collaborate with senior leaders, and present to executives while defining detailed functional requirements, delivering within an agile delivery framework, and supervising key performance indicators. 
This position requires you to be a self-starter with the ability to take ownership, work with tight timelines, handle various tasks simultaneously while continuing to develop a positive work culture. In addition, great oral communication and written documentation skills are critical for this role. Join us as we pursue our vision to make observability usable and valuable to everyone! 

Responsibilities

  • Own the strategic direction and creation of the Observability roadmap, with key initiatives possibly including:
  • Building observability offerings that monitor application performance and infrastructure.
  • Powering company-wide o11y analytics infrastructure to improve real-user experience, uptime, developer efficiency, and MTTR.
  • Customer 0 to inform product features and educate sales on observability opportunities.
  • Represent the team as the main interface for collaboration with internal business partners and actively engage with them to ensure delivery is aligned with business needs and the product vision.
  • Partner with other product managers, development managers and technical leads across the organization to align strategies, roadmaps, priorities, dependencies, and releases to mitigate risks and issues.
  • Actively network with key industry contacts to understand standard methodologies and emerging trends for the domain and how they can be used within the company.
  • Define and standardize Key Performance Indicators that will help aid in the decision-making process and showcase results.
  • Manage the product backlog to ensure the highest business value is being delivered to our customers.
  • Author technical feature requirements in the form of user stories and acceptance criteria for varying business use cases.
  • Produce and lead go-live release communications that inform a diverse set of partners and/or users of new features and/or changes.
  • Present roadmaps, complex ideas and features to a broad audience effectively

Requirements

  • 2-4 years of experience as a technical product manager
  • Experience and knowledge of observability tools, e.g. Splunk family, DataDog, Big Panda, etc. and related standards like OTEL.
  • Experience using dashboarding tools to extract data and synthesize into actionable insights
  • You understand the business and the analytics/metrics that drive success for platform and SaaS products.
  • You love getting into the nitty-gritty details of technical infrastructure and solving for both customer value and cost.
  • A team player with a relentlessly positive outlook and entrepreneurial spirit
  • Intimate knowledge of Agile methodologies and core values to deliver work within the framework as a Product Owner.
  • Independently author well-written technical and functional feature requirements in the form of user stories and acceptance criteria for complex technical use cases.
  • A proven ability to do both tactical work and set an overall strategy when working on a project—seeing beyond the data to anticipate the next step or question
  • Ability to thrive in a fast-paced environment requiring a high degree of productivity, adaptability, innovation and follow-through.
  • Strong communication skills: ability to translate quantitative details into clear, succinct summaries and recommendations and influence decisions for peers and executive audiences. Must be comfortable communicating at all levels from C-Suite to junior team members.
  • BA/BS or MA/MS is required

What We Offer You:

If you’d like to join one of the fastest-growing and most exciting tech companies in Silicon Valley, contact us! 
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off, and much more! Learn more about our comprehensive benefits and wellbeing offering here
Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 
 
 

 

Note: 

Base Pay Range 

SF Bay Area, Seattle Metro, and New York City Metro Area 

Base Pay Range: $125,600.00 - 172,700.00 per year 

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts 

Base Pay Range: $112,000.00 - 154,000.00 per year 

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area. 

Base Pay Range: $104,000.00 - 143,000.00 per year 

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards. 

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com



Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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