IT Operations and DevOps teams are going through rapid transitions in technology, team structure and role demands. As cloud technology evolves the tools they need to tackle observability are evolving to meet the new needs and requirements. You can be at the forefront of supplying critical data that is clear, useful, and actionable to keep teams running efficiently and effectively.
We're looking for a Principal User Experience Researcher to join Splunk’s Observability User Research team. Observability is a top priority at Splunk with a lot of exciting challenges to tackle.
As a Principal User Experience Researcher, your hands-on, multi-method abilities will help define and drive the future of Splunk design. These multi-methods include leading foundational studies, conducting interviews with key customers, using statistics to analyze data, and traditional design research like usability and participatory design. You will inspire teams to push their current boundaries of what is possible, identify and set product strategy, while helping teams understand complex UX ecosystems through seamlessly synthesizing data into engaging reports. You have a clear vision of what the future of user experience for Splunk products is, and have the courage to uphold that vision through forward-thinking research.
In this role, you’ll build empathy and understanding of what users need, while closely collaborating with designers, engineering, product management and various other functions daily, to help define the future of Splunk. We’re looking for thinkers and innovators who are willing to challenge the status quo and are energized by developing creative solutions to complex problems.
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
Splunkers are encouraged and empowered to be Innovative, Passionate, Disruptive, Open and Fun.
From San Francisco to Shanghai, Splunkers work in 25+ offices across the globe.
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