Principal Security Community Leader

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success.

Role

Are you interested in working with customers to build a rich and robust community? Do you share a passion for helping customers grow into products and achieving success? Is crafting and executing community events something you love? If so, then the Technical Community Manager may be just what you’re looking for! This role will live in our various community locales and engage with clients to understand their use cases, communicate findings to product management, and work to keep customers engaged and interested through events, games, interviews, etc.!

Responsibilities:

  • Encourage development and contribution of security content (automation playbooks, correlations searches for detection, etc).
  • Management of Slack infrastructure
  • Direct community engagement (Q&A, announcements, general discussion)
  • Engage with PM and engineering for tech sessions
  • Lead App and Playbook competitions and advocate for customers via Ideas! portal
  • Creating and executing community contributor programs
  • Community Site Management Content assistance (blog/videos/KBs/etc)
  • Foster a community of collaboration and sharing using modern standards (e.g. TAXII, STIX)
  • Develop and execute plan to publish threat discovery and news (blogs, threat bulletins, threat publications) to increase participation in security community
  • Build customer community for federated intelligence that shares threat content
  • Work with product team to incorporate community intelligence and content into Splunk security platforms

Skill Requirements

  • Strong communication skills and comfort with public speaking
  • Broad interest and background in Infrastructure / Security domain
  • Deep knowledge of the Information Security space
  • Ability to craft and execute events for community members
  • Ability to optimally advocate for customers by (e.g.):
  • Scheduling time with PM and/or Engineering for Community Sessions
  • Supervising and metricizing feeds / questions on the Communities portal
  • Customer engagement to understand broadly adopted use-cases
  • Ability to rapidly come up to speed on sophisticated software (with mentorship from experts)

Education / Experience:

  • Background in working with and building communities, and executing events (online and offline)
  • Extensive experience with Security Software
  • CISSP or other Security-Focused certifications
  • Degree in related field

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

 
Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision. 
 
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.
 
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