Engineering

North Sydney Office, Australia

- Hybrid Remote

Join us as we pursue our disruptive new vision to help organisations build digital resilience for safe and reliable systems. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most meaningfully, to each other’s success.

As a Senior Pre-sales Solution Architect you will become part of a world-class team that provides deep technical domain expertise and thought leadership across Splunk's Observability solutions. This is an overlay position where you will support Splunk’s pre-sales and sales organisations across strategic opportunities in ANZ and across the APAC region. You will have the opportunity to be the subject matter expert internally, and across the broader industry.

During the sales cycle, you will facilitate domain specific discovery and qualification, and deliver product demonstrations that directly address customer pain and emphasize Splunk’s unique value proposition. You will guide prospects through trials and proof of concepts, demonstrating Splunk’s ability to meet and exceed customer requirements and building a positive relationship that will go beyond the initial transaction to provide value to our customers for years to come.

Finally, you will have the opportunity to work directly with our Product Management, Engineering, Customer Success, and Marketing teams to share your knowledge and experiences to ultimately improve our business and our customers’ success.

Responsibilities

Work directly with the top minds in the Observability space, and partner with development and product management team members to redefine how customers manage, monitor and analyze their observability data
Understand and help to orchestrate all phases of the sales cycle, including leading proof of concepts and other customer validation activities
Be comfortable working with customers to help them define their future observability roadmap as a trusted advisor
Be successful working with all levels of an organization from the C-suite down to individual developers and SRE’s

Requirements

Experience working in Sales Engineering or other similar roles that are customer facing
Experience with software engineering/software development roles
Comfortable working with at least several programming languages and runtimes such as: Java, .NET/.NET Core (C#), NodeJS, Go, etc.
Experience with microservices and serverless architectures, for example Kubernetes, Docker, Serverless functions
Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred)
Understanding of Cloud-native architectures
Prior experience with observability solutions such as application performance monitoring (APM), distributed tracing, metric time series, Prometheus, Grafana, etc.
Understanding of OpenTelemetry (preferred)
Understanding of Site Reliability Engineering principles (preferred)
Comfortable working in dynamic, fast-paced teams
Encouraged travel is approximately 25%, focused primarily in region

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

Apply Now

Splunk's Hiring Practices

^{Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.}

^{We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.}

^{Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.}