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Information Technology

Network Engineer

  • - Hybrid Remote

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role:

Splunk seeks a talented network engineer to join our corporate network engineering team. As a vital team member, you will be pivotal in designing, constructing, and maintaining Splunk’s global corporate, wireless, development, and production infrastructure within data center networks and public clouds.

The ideal candidate will bring a validated foundation and extensive experience supporting diverse environments, encompassing enterprise campus LAN and WAN, branch offices, wireless networks, hardware technology upgrades, and remote access. Exceptional customer service skills are imperative for success in this role, as the engineer will actively engage with stakeholders and collaborate with fellow employees. Daily operations support for Splunk’s network infrastructure and services, including service metrics, projects, network upgrades, maintenance activities, and on-call rotation, will be integral to the position.

Responsibilities

  • Support the global network, remote access, and wireless infrastructure to facilitate rapid company growth.
  • Contribute to complex projects such as routed access, SDWAN, code upgrades, etc.
  • Install, operate, administer, and maintain corporate LAN and WAN networks.
  • Support the remote workforce with VPN and remote access issues.
  • Collaborate with the team to establish network service metrics and a scorecard.
  • Influence plans and workflows for balanced growth and performance across all aspects of Splunk’s network infrastructure
  • Partner with Facilities, Security, AV, etc., on office expansion and remodel projects
  • Respond to network outages and perform deep root cause analysis
  • Solve network connectivity issues
  • Lead services SLA with timely trouble ticket resolution for end-user issues
  • Support for network deployment and maintenance projects
  • Author network documents and train support team on network technologies
  • Participate in 24x7 on-call rotation

Requirements

  • 5+ years of network engineering experience supporting extensive, global, multi-vendor enterprise infrastructure
  • Solid grasp of network fundamentals and operations
  • Ability to explain complex technical situations with ease to stakeholders
  • Meticulous and detail-oriented with outstanding documentation capability
  • Proven knowledge of switching fundamentals such as Ethernet, VLANs, STP, HSRP, etc.
  • Hands-on experience with Cisco IOS, IOS-XE, and NX-OS
  • Experience running and maintaining a 24x7 Internet-facing production environment
  • Experience building distributed systems and highly available services
  • Experience with SNOW desired
  • Experience with automation tools and scripting a plus
  • Experience using network diagnosis and packet analysis tools
  • Strong verbal and written interpersonal and communication skills
  • Ability to work independently and solve problems with speed and efficiency
  • Ability to self-motivate and handle prioritized, challenging tasks
  • Strong customer focus and service skills
  • Attention to detail and accuracy
  • Ability to work after hours to support projects and maintenance activities

Splunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay Range

Costa Rica

Base Pay: CRC 24,000,000.00 - 33,000,000.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.



Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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