Information Technology

Manager, Systems Engineer - Tokyo

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success.

You have a desire to grow, adapt and continuously learn about businesses and innovative technologies - “Growth Mindset”

Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions?

Responsibilities: I want to and can do that!

  • Manage a team of Enterprise Sales Engineers in Japan helping to ensure sales and customer success;
  • Engage directly with Sales and Sales Leadership to provide support for pre-sales activities across all Splunk solutions;
  • Conduct continual pipeline recruiting efforts to find and hire top sales engineering talent within your region. Mentor/coach new hires during on-boarding and subsequent phases to ensure proper ramping of SE skills and capabilities.
  • Ensure that your team is enabled to support all required Splunk products and solutions along with required sales/soft skills;
  • Partner with Sales and Sales leadership to develop strategic and technical account plans;
  • Develop a close working relationship with Customer Success Managers, Professional Services and Education to ensure tight alignment between pre and post sales activities;
  • Deliver annual performance reviews using the skill/will methodology along with assisting SE’s with building out and executing their individual development plans;
  • Manage performance and key talent closely ensuring that we are taking the necessary actions to retain top talent and manage performance at all levels.;
  • Conduct regular 1:1’s with team members to provide constructive feedback and skills development;
  • Work cross functionally with marketing, support, product management and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations.
  • Deliver detailed presentations and technical briefings to customers on Splunk products and solutions. Assist and manage with critical Splunk evaluations and POC’s;

Requirements: I’ve already done that or have that!

  • At least 10+ years relevant experience in technically selling and supporting software products to IT organizations.
  • Proven experience in managing an Enterprise SE Team in Japan is a MUST
  • Native Japanese communication skills – written and oral. Ability to communicate complex ideas; Very articulate.
  • Experience and familiarity with IT management products and services.
  • Experience with networking, server, application, virtualization, big data, and web technologies.
  • Domain expertise with IT Operations, Application Management, and/or Security/Compliance is desirable.
  • Industry expertise with Government and/or Financial Services is desirable.
  • Ability to work with diverse groups of people; challenge and lead people toward their peak performance.

Education: Got it!

  • BS/BA Degree, preferably with a strong technical acumen or relevant work experience.
 
Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision. 
 
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.
 
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