IT Solutions Change Manager (US Remote Available)
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role:
As a member of the IT Solutions Organizational Change team at Splunk, you will help develop and lead change programs to ensure we realize successful outcomes on our key projects and programs
In this role, you will lead change projects within our IT Solutions Portfolio to support large scale IT implementations. You will also be accountable for crafting and running dynamic change and enablement programs, company-wide communications, and acting as a trusted advisor to our business partners to ensure goals are met.
We are looking for a fun, hardworking, and creative Change Manager that possesses broad knowledge and expertise in organizational change methodologies, communications, enablement and training practices within a technology-centric environment.
Do what you love, alongside Splunkers who are just as committed as you are! If you want to see the impact of your work and be an integral piece of our growing team, what are you waiting for? Apply today.
What you'll get to do:
- Design and implement organizational change plans; includes written communications, training, job aides, measure user impact and success).
- Own the development of a communications framework, strategy, and operating rhythm for communicating with all internal partners including, but not limited to, executive staff, senior management, project teams, business unit partners and employees
- Partner with the IT Service Desk to ensure Support teams are prepared for the launch of new/improved systems, tools and processes.
- Identity and evaluate potential change resistance and develop/implement mitigation tactics.
- Define success metrics for the change before the program starts and measure against post the program ends
- Develop partner engagement and management plans, including handling a feedback loop to identify gaps and introduce plans to address and mitigate issues
- Establish relationships and deliver results with functional teams, including Sales, Marketing, Finance, Legal, Information Security, Products Organization, etc.
- Develop approaches and strategies for training and leading the enablement plan and delivery
- Support our Lean-Agile approach to drive continuous improvement and increase value for the company.
- Partner closely with IT Program Management to ensure tight interlock to drive outcomes
Must-have Qualifications:
- 5+ years experience and understanding of applying organizational change methodologies, processes, and tools to build and implement change plans to drive user adoption.
- 5+ years of communications experience; Excellent written communications and presentation development; able to build copy for a variety of vehicles including: email, web, training materials, and collateral.
- Hands-on project experience in the areas of communications, enablement, and training
- Strong ability to measure and report on organizational change progress, future planning, and success.
- Ability to lead team members with effective communications
- Program management expertise/certification
- Good problem solving and influencing skills
- A critical thinker and collaborative team mate
- Experience in Agile methodologies (Agile certifications a plus!)
- Bachelor's Degree – in Business Administration, Information Technology, Communications, Journalism, Industrial Psychology, Change (certification) or related field/experience
- Post-graduate or professional degrees preferred (MBA or Master’s Degree a plus)
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
Base Pay Range
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range: $104,000.00 - 143,000.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range: $94,400.00 - 129,800.00 per year
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay Range: $84,800.00 - 116,600.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.
Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.
Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.
Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.
Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.
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Intern with people you want to hang out with, even outside the office.
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