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As a member of the Splunk Cloud Network Operations Center (CNOC) Incident Command Team, you will be responsible for leading the response to high profile customer-impacting incidents. In this role, you'll be part of a team of global Incident Commanders responsible for handling high severity customer incidents. This is a senior role at Splunk requiring an individual who can take charge in high-stress situations and give direction to Splunk incident response teams to drive expeditious resolution of incidents. We are looking for a natural leader with proven knowledge of incident management frameworks, a demonstrable understanding of distributed systems environments and the ability to communicate clearly and effectively to technical and business audiences. It is through the successful leading and facilitation of incident triage and remediation activities, this leader should consistently demonstrate the effective communication, delegation, and prioritization skills.
Does this sound like you? We would love to hear from you!
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
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