Splunk is the world’s first Data-to-Everything Platform. Now organizations no longer need to worry about where their data is coming from, and they are free to focus on the business outcomes that data can deliver.
Our Splunk Family in the Americas theater is a results-focused and collaborative bunch spanning functions across sales, customer success, support, marketing and G&A functions. We love to work as a team, celebrate success and learn from our losses. We have a great team culture with weekly team breakfasts, cocktail hour Fridays, end of quarter celebrations, volunteer activities and a culture based on respect, transparency and always doing the right thing!
Global Support Operations Project Leader (Tools & Technology)
Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!
This senior transformation leadership role will work cross-functionally within the Splunk organization to help manage our entire portfolio of tools and platform related projects in Support. This individual will lead Tool and Platform related changes on behalf of support and will also be a strong voice in helping execute on our strategic vision via tools excellence.
This role leads a team of Project Delivery experts who are responsible for leading the discovery, technical requirements gathering and documenting all key areas of a successful MVP. Partnering with Support Operations Business Analysts and Splunk IT Teams, our Support Project Managers (PM) help drive successful program and project implementations by helping IT do identify the right tools and processes for success. This Leader will be responsible for governance around project intake, timelines and delivery to ensure that executive leadership has visibility into the overall portfolio of projects; including current status, resource capacity, and any blockers or projects at risk.
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Key Requirements –
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.
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