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Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. 

Role:

Are you a programmatic thinker that values continuous learning and ongoing practice of skills and principles to drive excellence? Do you have a passion for Observability/IT OPs? As the Global Observability Enablement Lead at Splunk, you will play a pivotal role in supporting and improving the effectiveness of our field sellers' knowledge and expertise providing Observability Solutions to our customers. 
Observability & IT domain expertise is critical to ensure that our enablement programs are effective and that teams are fully enabled on our Observability use cases and. This role combines Observability & IT operations expertise with training and enablement strategy to support revenue teams and functions by bringing together the requirements for observability content, training, coaching and assessments to drive better use case adoption in the field and successful outcomes with our customers. Join our team to super charge our enablement efforts and programs, and build Observability use-case and value mapping expertise in our field teams! 

RESPONSIBILITIES:

In this role you will partner closely with the teams across Splunk and Global Field Enablement (GFE) to drive measurable, repeatable results around Splunk Observability use cases. You will develop the Observability Enablement strategy for the Splunk Field (Sales, Technical Sales, Partner, Digital Sales and Renewals) and lead the cross functional team of Subject Matter Experts to drive the strategy. You will advise global and theater based programs to improve our Observability offerings, and act as an advocate for the needs of Observability skills and expertise. Day to day, you will also: 
  • Lead end-to-end enablement programs for the Splunk Observability solution, having a clear and constant understanding of priorities to ensure expected outcomes are delivered
  • Define requirements for, and when applicable build, Observability curriculum for Sales, Technical Sales and Partner learners
  • Facilitate, instruct, train and coach field sellers, leaders and teams as needed
  • Partner with internal Market Strategies, GSS, TMM, PMM, Product, Field, GFE Design teams and contribute to the development of Observability content for key events and activities
  • Provide guidance on new hire onboarding, sales, partner and leadership training
  • Develop relationships with leaders in an advisory and mentoring capacity
  • Analyze leading and lagging indicators to recommend appropriate enablement to improve enablement results
  • Use innovative techniques and delivery mechanisms to reach a dispersed, global organization
  • Coordinate with the global productivity team on theater based enablement

REQUIREMENTS:

  • 5-10 years of experience in a customer-facing role in enterprise/SaaS software environment focused on Observability/ITOps
  • Demonstrate a consistent track record of observability use-case positioning to “C” suite audience
  • Demonstrate deep understanding of industry & competitive trends in the Observability market including:
  • Common industry monitoring frameworks like Four Golden Signals, LETS, DORA, MTTx, etc.
  • Common observability products, data sources, data collector and instrumentation like Open Telemetry, and their use for basic and advanced detection methods, including cloud-based data sources
  • Competing monitoring and observability technologies such as AppDynamics, Datadog, New Relic, Honeycomb, and Grafana is a real advantage, as well as complementary DevOps and ITOps technologies
  • Comfortable enabling others with your domain and solution sales/technical knowledge
  • Able to work independently and thrives in an open, dynamic and innovative team environment
  • Strong communication skills both written and verbal

Nice-to-have Qualifications:

We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you. 
  • Experience with DevSecOps a plus
  • Experience selling to IT Ops/NOC and engineering/software development teams, with knowledge of current programming languages including Java, Python, PHP, .NET, Ruby, Node.js, Go, etc.
  • Portfolio of prior Observability, AI Ops, or IT Ops enablement material
 
Splunk is an Equal Opportunity Employer 
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. 

Note: 

Base Pay Range 

SF Bay Area, Seattle Metro, and New York City Metro Area 

Base Pay Range: $156,000.00 - 214,500.00 per year 

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts 

Base Pay Range: $142,400.00 - 195,800.00 per year 

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area. 

Base Pay Range: $129,600.00 - 178,200.00 per year 

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards. 

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com



Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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