Director, Global Partner Operations - REMOTE
Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your happiness, your passion and all the things that make you, you.
Role
As the Director, Global Partner Operations, you will partner with the VP, Channel Chief and Global Partners and the leadership team responsible for Splunk’s Partner Programs and Routes to Market (sell, manage, service, build). Lead operational planning, design purpose-built programs, incentives, and policies for all channel motions in alignment to Splunk overall business objectives. Drive sales excellence & operations strategy, including reporting, business insights, and operating cadence on the financial and operating performance of the channel. You have a keen eye for prioritization, appreciation for simplification and thrive in a fast-paced, dynamic business environment.
Responsibilities
- Responsible for leading the execution of Partner Operations requirements for the channel routes to market (sell, manage, service, build). Work with Global Partner teams, General Managers, and regional Sales.
- Advise on business performance through data-driven insights and analysis, and build strategies for sales and operational improvements.
- Lead annual fiscal & operational planning, monthly and quarterly business reviews, develop business scorecards, manage and drive accountability to objectives and key results (OKRs)
- Manage partner selling policy creation, terms, and pricing and discounting model for execution and roll out to the field and partners.
- Lead compensation design to ensure sales incentives are accurately crafted and drives business results.
- Manage a distributed team of partner strategy and operations individuals and support their career development.
- Lead operational administration of partner joint-selling solutions such as Workspan, SFDC integration, etc. and work with regional Sales teams to implement critical channel initiatives.
- Collaborate with Enterprise Applications & Transformation Office to build, solution and implement new processes and capabilities in SFDC operations, SAP, and other systems related to Partner reporting and analytical needs.
- Build a culture of operational excellence and accountability with high-fidelity data, strategic analysis, and business insights that support decision making.
Experience
- 10+ years of experience in Sales Excellence Operations roles and team management, with emphasis in supporting System Integrators, Resellers, and Managed Service providers in the Software industry. Preferably SaaS.
- Bachelor’s degree or equivalent experience in Operations or Business Administration
- Proven experience in Business Operations or Finance gained within a fast-paced high-tech organization.
- Bias for action and “builder” mentality, brings structure to disorganized processes. Meticulous, analytical, Customer-focused.
- Ability to influence and work comfortably with senior executives and individual contributors across business, IT and Sales Ops areas.
- Familiarity with Salesforce, Tableau, Snowflake
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
Note:
Base Pay Range
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range: $190,400.00 - 261,800.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range: $172,800.00 - 237,600.00 per year
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay Range: $156,800.00 - 215,600.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com.
Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.
Splunk is committed to the health and safety of our employees and customers. We comply with local, state/territory, and federal regulations to prevent the spread of COVID-19 in the countries in which we operate. Splunk provides reasonable medical, religious, or other legally required accommodations for eligible employees.
Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.
Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.
DIVE DEEPER
Find out what makes Splunk such a great place to work
Splunkers are encouraged and empowered to be Innovative, passionate, disruptive, open and fun.
Our benefits are designed to support your physical, financial, emotional and mental wellbeing.
Intern with people you want to hang out with, even outside the office.
Learn about Splunk’s commitment to creating a culture of belonging.
