Director of Engineering - AIOps

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey! 

Are you passionate about AIOps? We are! Join us in Splunk Observability to develop the next generation of operations products for our IT Operations and DevOps customers. We are looking for a seasoned engineering leader to help develop and grow a team of passionate UI and platform engineers to develop and improve our SaaS AIOps product. AIOps provides SREs, IT Operators and all Splunk customers the experience they need to manage health and optimize their digital services. 

You are someone who thrives in a dynamic environment and has a track record of technical expertise and management responsibility. You will be responsible for driving your team to work closely across multiple engineering areas and locations. As we drive forward for the success of our customers, you will hold the team accountable to achieve goals of engineering excellence and product value. 

Your job includes collaborating closely with your peers across all Engineering areas as well as product management, program management, UX and documentation cross-functional teams to help your team deliver success to our customers. We want you to enable every team member to do the best work of their lives.

You will be in high demand and this role requires a strong leader who brings a ton of empathy while holding the line of high quality, continuous releases. Provide enough structure to bring about prioritization of work that has the biggest impact for Splunk’s customers while allowing flexibility, empowerment of teams to deliver beyond our customers’ expectations.

Requirements:

• Experience hiring and developing teams within an existing organization to work side-by-side with other teams
• Experience hiring and developing of engineers who recognize that Ops is a part of their job responsibility and ensure delivery of quality services which reduce incidents and focus on the success of our customers
• Develop team identity, empowering direct reports and building career growth options for your team
• Experience working directly with customers and training engineers how to work with customers
• Experience leading Platform and Application teams who support internal and external customers
• Microservices and SaaS application development experience
• Experience building and cultivating strong engineering practices and processes
• BS CS/EE or equivalent practical experience with 15+ years of industry experience, of which 5+ years is in Engineering Management, with 2-4+ years’ experience at the Director level 

Roles and Responsibilities:

• You will diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software that delights our customers and helps them solve their biggest challenges
• You will champion an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor
• You will meet 1-1 with team members on a regular basis
• You will plan and support career development
• You will recruit and retain top talent

What We Offer You:

• A constant stream of new things for you to learn. We're always expanding into new areas, bringing in open-source projects and contributing back, and exploring new technologies
• A set of talented and dedicated peers from engineering and QA to product management and customer success
• A collaborative and supportive work environment
• We don't expect people to work 12-hour days. We want you to have a successful time outside of work too. We trust our colleagues to be responsible with their time and dedication and believe that balance helps cultivate an exceptional environment

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.