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Early Talent

Customer Reliability Engineer Intern

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Splunk is looking for a Customer Reliability Engineer Intern for Summer 2023! You will work on a real project (or a few) and have an opportunity to enjoy our dynamic, startup-like environment. You will experience Splunking and what defines our culture while honing the skills which separate our teams from others. You will collaborate with multi-functional teams, receive mentorship, and gain insight into our values-driven process. Our goal is both to support your growth and development while empowering you for a successful start to your career.

Team:

The Splunk Customer Reliability Engineering team is made up of people who are authoritative in the Splunk Enterprise Cloud Service. We're viewed as one of the most helpful and effective teams within Splunk.

We're looking for a hardworking technical problem solver to join our team and help contribute to our success.

Do you love seeing end users’ success with a service you have a hand in? How about rolling up your sleeves and diving into a problem and enabling others to be as skilled as you are? If so, we'd love to talk with you.

Our team has a broad charter, ensuring our customers have the most fabulous experience using our service. We accomplish this by being hands-on throughout our customers’ journeys. We help our partner teams resolve complex and difficult customer issues. Our team members are huge believers in automation and avoiding rote error-prone manual tasks and strive for cohesive automation. We employ a Site Reliability Engineering mentality in our problem solving and our solutions. 

We take insights from our experiences and work with various groups like engineering, platform, app ecosystem, and product management to drive continuous improvement in all aspects of our service.

You will have the opportunity to:

  • Engage with Leadership, business partners, internal team members, and collaborators to support initiatives for our organization’s most critical business priorities and initiatives.
  • Help develop a keen understanding of the Splunk product.
  • Dive into technical issues to establish the root cause of problems and form solutions or workarounds across a variety of environments.
  • Take the findings from solving problems and use them to drive product and service improvement.
  • Understand and adapt to collaborating teams' constraints and work towards mutual understanding with the goal of improving our processes, products, and services.

Basic Requirements:

  • Actively pursuing a Bachelor's, Master's, or PhD in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Mathematics or a related technical field, and a strong record of academic achievement
  • At least one semester/quarter remaining to complete after the internship
  • Available to work 40 hours a week for 10-12 weeks

Preferred Requirements: 

  • Experience with languages like Python or Golang.
  • Experience solving problems from an analytical standpoint and developing decisions based on facts and data.
  • Excitement for learning about the Splunk product from scratch
  • Demonstrated ability to learn
  • Passion for empowering and enabling others.
  • Drive to strive for common ground.
  • Strong written and verbal communication skills.

Note: Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location.  Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out below, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role may be eligible for benefits.

Base Pay Range

SF Bay Area, Seattle Metro and New York City Metro Area

Base Pay:  $48.00 per hour

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay:  $45.00 per hour

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay:  $42.00 per hour



Splunk's Hiring Practices
Splunk turns machine data into answers. Organizations use market-leading Splunk solutions with machine learning to solve their toughest IT, Internet of Things and security challenges.

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Equal Employment Opportunity Policy Statement. If you need assistance or an accommodation to apply or during the hiring process, please let us know by completing our Accommodation Request form.

Splunk also has policies in place to protect the personal information candidates disclose to us as part of the application process. Please click here to review Splunk’s Career Site Privacy Policy.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is committed to the health and safety of our employees and customers. Splunk is impacted by the mandates outlined for U.S. Government contractors in President Biden’s Path out of the Pandemic: COVID-19 Action Plan. As a result, Splunk requires U.S. employees, whether assigned to an office or 100% remote, to provide proof of full vaccination, as defined by the CDC. Splunk provides reasonable accommodations for employees who have qualifying medical or religious reasons.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

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