As the Customer Success Officer for Splunk, I am passionate about helping our customers adopt Splunk as their machine data platform to deliver real-time insights and business value across their enterprise. Splunk puts Customer Success first and is revolutionizing how our customers use data to transform their business and industry for a sustainable competitive advantage. My mission is to lead our customers in:
1) Leveraging industry best practices and use cases to help them get quickly started with Splunk and unlock business value.
2) Quickly adopting our platform and expanding usage across their enterprise to drive efficiencies leading to greater ROI on their Splunk investment.
3) Prescriptively and proactively showing our customers additional use cases that can drive the next set of insights and the next “aha!!”
4) Create confidence and trust with our customers and partners that Splunk is the machine data platform of the present and future for achieving their Security, IT Intelligence and IoT vision and goals.