Splunk Announces Continued Growth of Its Cloud Customer Base

Splunk-enabled Operational Visibility Drives Adoption by Innovative Cloud Computing Providers

SAN FRANCISCO – Aug. 18, 2010 – Splunk today announced continued growth among its cloud computing customer base. Some of today’s most innovative cloud providers are using Splunk to manage their complex cloud environments, including Heroku, GoodData, SendGrid, Netsmart Technologies and Genius.com.

Splunk is working with these companies in various ways; monitoring a distributed deployment across thousands of servers in multiple data centers; managing the infrastructure of a cloud platform-as-a-service (PaaS); monitoring performance of cloud-delivered SaaS solutions and monitoring hybrid SaaS/hosted models.

• Heroku offers a leading Ruby platform-as-a-service (PaaS) focused on delivering ease-of-use, automation and reliability for application developers. Splunk has been instrumental in troubleshooting key elements of Heroku’s infrastructure. After implementing Splunk, Heroku was able to immediately improve its ability to trace operational transactions through its platform.
• Netsmart provides on-demand and traditional software solutions to automate key financial, clinical, and management processes for more than 18,000 organizations in a variety of health and human services sectors. Netsmart uses Splunk for capacity planning, compliance reporting, troubleshooting and incident investigations. With a multi-dimensional view across their entire physical and virtual infrastructure, Netsmart recently achieved SAS 70 certification for its on-demand environment - with the help of Splunk.
• Genius.com provides SaaS-delivered social marketing automation, sales lead management and demand generation solutions. The company offers the leading Marketing Automation and Demand Generation solution on the Salesforce.com AppExchange. Genius.com is using Splunk across their infrastructure for application troubleshooting and network and security monitoring. With the help of Splunk monitoring and proactive alerting, Genius.com is staying ahead of critical issues before they result in failures and is better prepared to deliver its cloud-based offering.
• SendGrid is a cloud-based e-mail delivery and management service, which transparently handles DKIM, SPF, ISP rate limits, content inspection, bounces, and spam reports to help users achieve higher deliverability. SendGrid uses Splunk to collect data on millions of daily email transactions, which enables their support people to track down and resolve issues quickly. In addition, the ability to index, search and analyze this data has been useful in understanding customer usage.
• GoodData provides a complete business intelligence platform-as-a-service (BI PaaS) - data warehousing, analytics, reporting and dashboards, all hosted on Amazon Web Services. GoodData uses Splunk to search through tremendous volumes and varieties of IT data. Splunk is used in operations to monitor data loading, report execution and application performance and is used in engineering to ensure a dev-ops focus to product development.

"These cloud providers are using Splunk to improve their operational visibility, resulting in higher service levels, more effective management of their IT infrastructures and satisfied compliance mandates,” said Steve Sommer, vice president of worldwide marketing, Splunk. "We are pleased that both established and emerging cloud-enabled solution providers have selected Splunk. Their experience and support continue to help Splunk enhance our product and service offerings."

About Splunk

Splunk^® Inc. provides the engine for machine data™. Splunk software collects, indexes and harnesses the massive machine data continuously generated by the websites, applications, servers, networks and mobile devices that power business. Splunk software enables organizations to monitor, search, analyze, visualize and act on massive streams of real-time and historical machine data. More than 3,300 enterprises, universities, government agencies and service providers in more than 75 countries use Splunk Enterprise to gain operational intelligence that deepens business understanding, improves service and uptime, reduces cost and mitigates cybersecurity risk. To learn more, please visit www.splunk.com/company.

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