Forums: SplunkPreview: Splunk 3.2.3 Windows crashing (it seems) randomly

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Hi,

I'm not sure if i can use the bug report thing without support contract?

Anyway, about 2 months ago I set up splunk on a W2k3 server and it ran fine for some time but now it seems to crash more and more often (multiple times per day)

Splunk 3.2.3 (build 35555)

I noticed a wealth of errors in \var\log\splunk\splunkd.log (a 65MB file by now), instead i'll just paste a crash dump log extract here.

"[build 35555]
C++ exception: object@[0x040CF6E0], type@[0x00B2F6D0]
Exception is Non-continuable
Exception address: [0x77E4BEE7]
Crashing thread: CallbackRunnerThread
ContextFlags: [0x00010007]
Dr0: [0x7C82A0B8]
Dr1: [0x00000005]
Dr2: [0x00000060]
Dr3: [0x00000000]
Dr6: [0x00000060]
Dr7: [0x00000000]
SegGs: [0x00000000]
SegFs: [0x0000003B]
SegEs: [0x7C820023]
SegDs: [0x003A0023]
Edi: [0x04B91A54]
Esi: [0x040CF668]
Ebx: [0x2049C9E8]
Edx: [0x00000001]
Ecx: [0x00000000]
Eax: [0x040CF5E0]
Ebp: [0x040CF630]
Eip: [0x77E4BEE7] RaiseException + 60/87
SegCs: [0x7C82001B]
EFlags: [0x00000206]
Esp: [0x040CF5DC]
SegSs: [0x7C820023]

Backtrace:
Frame 0 @[0x040CF630]: [0x78158E89] CxxThrowException + 70/77
Frame 1 @[0x040CF668]: [0x005E0294] ?
Frame 2 @[0x00000001]: (Frame below stack)

Crash dump written to: P:\Program Files\Splunk\var\log\splunk\crash-2008-07-09-05-24-49.dmp

OS: Windows
Arch: i386
Windows / SW021 / 2 / 5 / Intel
C++ Exception type: MetaDataException -> std::runtime_error -> std::exception
what(): Unable to open P:\Program Files\Splunk\var\lib\splunk\_internaldb\db\SourceTypes.data
terminating..."

I can't figure out why it shouldnt be able to access this file, it exists in the given location.

Looking at the other posts in here I can add that
- I configured a udp 514 syslog source, but it doesnt instantly crash when receiving data
- I didnt configure a service account for splunk at install time. I should have, but I usually wait 3-4 weeks for the primary admin to come up with a name for the service account...

If someone wants to look at this / needs more data (i.e. log / dumps), please let me know.

Florian

I would recommend upgrading to 3.3. Let me know if that solves the problem or not.

I've got the same problem and I'm running Splunk 3.2.4 build 37025 My log was exactly the same, with the exception of the server name..etc..

Upgrade upgrade upgrade :D

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