Splunk at Cricket Communications (2011 ITxpo Gartner Symposium)

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Clint Sharp, Director of Application Operations for wireless provider Cricket Communications, presents "Cricket Communications Turns Big Data Into Operational Insights." Since Cricket first deployed Splunk in 2009 to monitor the performance of an in-house middleware environment, the company has used it to gain end-to-end visibility on various critical infrastructures. Cricket has poured all of its "big data" from a variety of sources into Splunk, getting operational intelligence on systems monitoring and web services and improving the company's ability to troubleshoot and resolve down times. In addition, by using Splunk to "illuminate a bigger picture," Cricket has also been able to start looking at business trends on activations, cancellations and other critical business metrics.

Date: Jan 19, 2012  |  Runtime: 19:40