Featured Customers
Aerospace & Defense
Boeing is the world's leading aerospace company and the largest manufacturer of commercial jetliners and military aircraft combined. Boeing uses Splunk to maintain the availability of systems it manages under a federal government agency contract. Applications: Server Management
L-3 Communications is a prime contractor in Command, Control and Communications, Intelligence, Surveillance and Reconnaissance (C³ISR), Government Services, Aircraft Modernization and Maintenance (AM&M) and has the broadest base of Specialized Products in the industry. L-3 is also a major provider of homeland defense products and services for a variety of emerging markets. L-3 Communications uses Splunk to support security programs and improve operations efficiency for multiple Federal government agencies. Applications: Security, Operations, Compliance
Lockheed Martin is the largest provider of IT services, systems integration, and training to the U.S. Government. Lockheed Martin uses Splunk to support the availability, security and compliance of IT systems it maintains for multiple Federal government contracts. Applications: Security, Operations, Compliance
The National Aeronautical and Space Administration's (NASA) mission is to pioneer the future in space exploration, scientific discovery and aeronautics research. NASA uses Splunk at multiple sites around the country to comply with FISMA security requirements. Applications: FISMA
Raytheon is a technology leader specializing in defense, homeland security, and other government markets throughout the world. Raytheon uses Splunk to support IT operations, FISMA and other compliance mandates within various government contracts. Applications: Security, Operations, Compliance, FISMA
Education
Since its founding in 1821, Amherst College has become one of the premier liberal arts colleges in the nation, enrolling some 1,600 talented, energetic and diverse young men and women. Amherst uses Splunk to detect and investigate network security incidents. Applications: Network Security
Founded in 1887, CSU, Chico is one of the oldest post-secondary institutions in California and among the most highly ranked public universities in the West. CSU Chico's Enterprise Systems group uses Splunk to correlate logs from servers and applications to report on user behavior for security and PCI compliance. Applications: PCI Compliance, Security
George Washington University is the largest institution of higher education in Washington, D.C., offering liberal arts as well as degree programs in medicine, public health, law, engineering, education, business, and international affairs. GW uses Splunk to analyze and report on firewall logs for security monitoring and incident response throughout its campus network. Applications: Network Security
Penn State is a multi-campus public research university that improves the lives of the people of Pennsylvania, the nation, and the world through integrated, high-quality programs in teaching, research, and service. Penn State's Applied Research Laboratories' network team uses Splunk to consolidate and search logs from over 100 production servers, routers and firewalls. Applications: Application Management
The University of Georgia is Georgia's flagship institution of higher education. The University of Georgia's IT staff use Splunk to troubleshoot problems with messaging infrastructure and monitor and investigate security issues. Applications: Messaging, Security
The University of Idaho offers undergraduate to graduate degree programs, online education, outreach learning and research. UI uses Splunk to troubleshoot their entire Cisco-based network infrastructure. Applications: Network Management
Energy
Chevron is one of the largest integrated energy companies in the world. Chevron's IT staff uses Splunk to maintain the availability of corporate applications and a network of over 1200 Cisco routers and switches. Applications: Application Management, Network Management
The California ISO is charged with operating the majority of California’s high-voltage wholesale power grid. Cal ISO is using Splunk to consolidate logging from JBOSS application servers to improve incident and problem management processes. Applications: Application Management
Urenco is a leading global provider of value added services and technology to the nuclear generation industry worldwide. Urenco IT staff use Splunk to consolidate and search logs from custom applications, Windows and Linux servers as well as SNMP traps for network monitoring and troubleshooting. Applications: Application Management, Server Management, Network Management
Financial Services
BondDesk Group is a leading fixed-income electronic trading platform, and one of the largest market destinations for trading odd-lot fixed income in the US. BondDesk Group uses Splunk to proactively monitor their infrastructure and to provide answers and reports to address internal auditor requests. Applications: Application Management, Server Management
CBCInnovis is part of a privately-held family of companies established in 1948, currently employing almost 2000 people, that provides risk management to customers in the business, government and not-for-profit sectors. CBCInnovis uses Splunk to assist with fraud detection and business intelligence. Applications: Fraud, Financial Services
The Chicago Mercantile Exchange is the world's largest and most diverse derivatives exchange. Their network team uses Splunk to search logs from Cisco routers and other devices to accelerate the diagnosis of network issues. Applications: Network Management
Crosskey Banking Solutions is a supplier of banking computer systems for small and medium sized banks in the Scandinavian market. Crosskey's security administrator uses Splunk to investigate, alert and report on network security and operations issues. Applications: Network Security, Data Security
DataCash Ltd. is an international provider of credit and debit card transaction processing services for merchants. They use Splunk across a heterogeneous environment of Unix, Linux and Windows servers and a variety of custom applications to meet PCI and UK Memo 22 requirements for log monitoring and review. Applications: PCI Compliance
Fidelity Investments is one of the world's largest mutual fund firms. Serving more than 23 million individual and institutional clients, Fidelity manages more than 300 funds and has more than $1.5 trillion of assets under management. Splunk delivers search results fast--helping Fidelity's applications support teams troubleshoot custom applications across operating systems and distributed environments. Applications: Application Management, Server Management
First Horizon is one of the nation's leaders in mortgage lending and retail banking. Their network security team uses Splunk to monitor, report and investigate user access to applications and the VPN in order to meet security and compliance objectives. Applications: FFIEC Compliance
Fiserv is one of the largest business process outsourcing companies serving financial institutions, insurers, health benefit administrators and employers. They use Splunk to perform security investigations and drive dashboards showing security-relevant activity in their firewall and access control logs. Applications: Network Security
First National Bank of America specializes in residential and commercial loans on unique properties high rate certificates of deposit and high rate money market accounts. FNBA implemented Splunk to automate log review across Linux, Windows, Solaris and AS400 servers for FFIEC compliance. Applications: FFIEC Compliance
GE Money Japan and GE Money Germany each use Splunk across the entirety of their heterogeneous environment including multiple Unix flavors, Linux mainframes, Windows databases, and applications to meet compliance mandates for real time central logging and routine log review and investigation. Applications: Compliance
Nexa Technologies provides a complete line of online brokerage and trading applications deployable in any market, any language, and any currency. Splunk lets Nexa's customer support team respond to customer questions about trade status by searching FIX logs without escalating to systems administrators. Applications: Business Intelligence for Support
PostFinance is a business unit of Swiss Post that is a leading provider of payment transaction services and other financial products. PostFinance uses Splunk to consolidate logs from servers and network devices to improve operations and increase security. Applications: Server Management, Network Management, Security
Stanford Financial Group is a privately held global network of independent, affiliated financial services companies. Stanford has over $43 billion in assets under management or advisement. Stanford's server administrators use Splunk to consolidate logs from servers and critical applications across multiple office locations and datacenters to support rapid troubleshooting. Applications: Server Management, Network Management, Security
TransUnion is a global leader in credit and information management, supporting more than 50,000 customers on six continents and more than 500 million consumers worldwide. Application administrators use Splunk to accelerate troubleshooting and monitor changes for a custom, distributed C++ application with over a dozen unique log formats that supports TransUnion's check verification services. Applications: Application Management, Change Management
TrueCredit is a subsidiary of TransUnion that develops and markets credit-based products and services that deliver value to both consumers and the nation's largest financial institutions. TrueCredit uses Splunk to identify and investigate anomalies in the behavior of its customer-facing J2EE applications and Oracle database back-end. Applications: Application Management
Visa operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. Visa uses Splunk for network security monitoring and incident response. Applications: Network Security
Government
The Federal Aviation Administration (FAA) is charged with providing the safest, most efficient aerospace system in the world. The FAA uses Splunk to improve application availability. Applications: Application Management
National Oceanic and Atmospheric Administration’s (NOAA) dedicated scientists use cutting-edge research and high-tech instrumentation to provide citizens, planners, emergency managers and other decision makers with reliable information they need when they need it. NOAA uses Splunk for security management. Applications: Security
The Swedish National Debt Office is responsible for Sweden’s cash management, central government debt management and guarantees and loans. The Swedish National Debt Office searches server logs using Splunk. Applications: Server Management
The United States Agency for International Development (USAID) provides economic and humanitarian assistance worldwide. USAID uses Splunk for FISMA compliance. Applications: FISMA
The United States Bureau of Land Management (BLM) manages more land – 258 million acres – than any other Federal agency. Security administrators at the BLM use Splunk to investigate, alert and report on network security issues using syslog from Cisco network devices. Applications: Network Security
The United States Department of Energy's overarching mission is to advance the national, economic, and energy security of the United States; to promote scientific and technological innovation in support of that mission; and to ensure the environmental cleanup of the national nuclear weapons complex. The DOE uses Splunk at numerous national laboratories to manage applications and security. Applications: Application Management, Security
USPS.com is the 105th most trafficked website worldwide with extensive e-commerce capabilities. Its 700,000 career employees communicate with each other through the world's largest intranet. USPS.com's midrange server team uses Splunk to troubleshoot these Web applications. Applications: Application Management
Healthcare
Catholic Healthcare West (CHW) is a system of 42 hospitals and medical centers in California, Arizona and Nevada. Founded in 1986, CHW is the eighth largest hospital system in the nation and the largest not-for-profit hospital provider in California. Catholic Healthcare West has established Splunk as a standard for centralized IT data management, providing distributed search to provide a singular view across all of CHW's IT teams and hospitals. CHW uses Splunk for security monitoring and HIPAA compliance. Applications: HIPAA, Application Management
The Children's Hospital of Boston uses Splunk as the central logging server for all their audit logs. Using Splunk helps the hospital to cost-effectively comply with HIPAA and significantly cuts down investigation times. Applications: HIPAA
Weill Cornell Medical College is among the top-ranked clinical and medical research centers in the country. Weill Cornell's network operations and security teams are challenged with maintaining the availability and security of the network. They are using Splunk to monitor and troubleshoot server problems as well as investigate security and misuse incidents.
"Splunk's made my job a lot easier. I have a lot more information at my fingertips than I did previously."
- Allen Hecker, Senior Security Engineer, Weill Cornell Medical College
Applications:
Network Security, Misuse, Server Management
Health Net, Inc. is among the nation’s largest publicly traded managed health care companies. Health Net uses Splunk to centrally collect and monitor logs from Cisco PIX firewalls and Cisco routers. Applications: HIPAA
Revolution Health Group, chaired by AOL co-founder Steve Case, is creating a health company where patients are put at the center of the health system with more choices, more convenience and more control over their health care. Revolution is using Splunk to consolidate logs from J2EE applications to accelerate troubleshooting and improve availability. Applications: Application Management
Insurance
21st Century Insurance is one of the largest direct-to-consumer personal auto insurance providers in the country, insuring over 1.5 million vehicles. Their operations team uses Splunk to help maintain the availability of Websphere-based applications. Applications: Application Management
Aetna is one of the nation’s leading diversified health care benefits companies, serving over 37 million people with a broad range of traditional and consumer-directed health insurance products and related services. Aetna uses Splunk to troubleshoot issues with its wireless infrastructure and Radius remote access services that support its 35,000+ employees. Applications: Network Security
Federated is a Fortune 1000 property and liability mutual insurance company specializing in business insurance in select industries. Federated's systems administrators use Splunk to aggregate logs and monitor performance data including iostat and metastat. Applications: Server Management
GEICO is the fourth-largest private passenger auto insurer in the United States. GEICO uses Splunk to maintain the availability of J2EE applications. Applications: Application Management
Transamerica Reinsurance is an operating unit of Transamerica Occidental Life Insurance Company, a member of the AEGON Group. The TransAmerica team is using Splunk to troubleshoot J2EE applications help monitor and resolve Unix server issues and investigate security and operations problems in its network infrastructure. Applications: Network Management, Network Security
Univé Verzekeringen is one of the largest insurers in the Netherlands, with about 3,200 employees and over 1.3 million policies in effect. They are using Splunk to troubleshoot customer-facing J2EE applications. Applications: Application Management
Manufacturing
Bridgestone Americas Holding, Inc., through its subsidiaries, is an international manufacturer with 55 production facilities throughout the Americas. Its operations teams use Splunk to accelerate troubleshooting across servers and applications. Applications: Application Management, Server Management
John Deere is the world's leading manufacturer of farm equipment. It uses Splunk to maintain the availability of its network infrastructure. Applications: Network Management
Media & Entertainment
Comcast's Streamsage subsidiary provides the back end video streaming for Comcast's video-on-demand services. They use Splunk for troubleshooting the custom applications providing this popular consumer service. Applications: Application Management
Dow Jones is a leading provider of global business news and information services. Dow Jones' IT team uses Splunk to troubleshoot problems in its service oriented architecture. Applications: Application Management
DreamWorks Animation SKG is one of the world's leading animation studios. Dreamworks uses Splunk to consolidate and search logs from Linux and Windows servers to troubleshoot and solve problems faster. Applications: Network Management
Electronic Arts (EA) is the world's leading independent developer and publisher of interactive entertainment software. EA Mobile is the world's leading game developer and publisher for mobile phones. Their operations team relies on Splunk to troubleshoot issues with application delivery. Applications: Application Management
Fox Interactive Media (FIM) is an interactive services company dedicated to connecting, informing, entertaining and empowering consumers with the most compelling online media experiences. FIM uses Splunk to maintain the availability of its critical online services by analyzing data across all components including network devices, servers, databases, applications and web servers. Applications: Application Management
HBO (Home Box Office) a division of Time Warner Entertainment Company L.P. (TWE) provides two 24-hour premium TV services HBO and Cinemax to subscribers across the United States. HBO uses Splunk to troubleshoot applications. Applications: Application Management
Kodak Gallery (www.kodakgallery.com), formerly known as "Ofoto", is the leading online digital photo developing service. Kodak Gallery's operations team uses Splunk to consolidate logs from J2EE applications and Unix servers in order to accelerate troubleshooting and improve availability. Applications: Application Management
Online Services
LinkedIn is an online network of more than 10 million experienced professionals from around the world, representing 150 industries. LinkedIn uses Splunk to troubleshoot java application and database problems. Applications: Application Management
MySpace is an online community that lets you share photos, journals and interests with your growing network of mutual friends. MySpace uses Splunk to provide a common IT data platform for all developers and systems administrators across all of its application infrastructure in order to detect and resolve problems faster and improve service levels. Applications: Application Management, Change Management, Server Management
Real Networks uses Splunk to accelerate troubleshooting and meet aggressive service level targets for a wide range of widely used mobile media services including cell tones, music on demand and ringback. Applications: Application Management
Rhythm New Media provides mobile advertising-supported content services and has just rolled out a massive pilot to Vodafone and T-Mobile UK subscribers. Splunk is at the core of their architecture to deliver IT data to constituents from systems administrators to developers and marketing staff. Applications: Application Management, E-commerce
Pharmaceutical
Alexza is an emerging pharmaceutical company focused on the development and commercialization of novel, proprietary products for the treatment of acute and intermittent conditions. Alexza has implemented Splunk to reduce the burden of SOX compliance by enabling reports to be generated quickly in response to auditors' questions. Applications: SOX Compliance
Amylin Pharmaceuticals is a biopharmaceutical company committed to improving lives through the discovery, development, and commercialization of innovative medicines. Through Splunk, Amylin is able to monitor all their network devices and query the data for forensic investigations. Applications: Network Security
The Genomics Institute of the Novartis Research Foundation (GNF) applies integrated state-of-the-art technologies in chemistry, biology, automation, and information sciences in order to pursue new approaches towards the understanding of complex biomedical problems. GNF uses Splunk to monitor, investigate and report on security issues including intellectual property protection. Applications: Data Security
Quintiles is a leading provider of late stage clinical trial and other R&D support to the pharmaceutical industry. They use Splunk to assist in automating SOX compliance efforts. Applications: SOX Compliance
Professional Services
Epsilon is a subsidiary of Alliance Data. Alliance Data is a leading provider of transaction services, credit services and marketing services, managing over 105 million consumer relationships for some of North America's most recognizable companies. Epsilon's network architecture team implemented Splunk for PCI compliance requirements then extended their implementation to improve network and server monitoring and troubleshooting and security threat detection and incident response processes. Applications: PCI Compliance, Server Management, Network Management, Network Security, Insider Threat
First Consulting Group is a leading provider of consulting technology and other services for healthcare and life sciences organizations with more than 2500 associates worldwide. FCG admins use Splunk to trace inbound messages across Barracuda spam firewalls and Sendmail MTAs. Applications: Messaging
Fulbright & Jaworski is a full-service international law firm serving the needs of businesses, governments, non-profit organizations and individual clients around the world. Fulbright & Jaworski's corporate IT team uses Splunk to maintain network availability and provide support for thousands of employees accessing critical business applications. Applications: Application Management
Retail
Freshdirect.com is a leading online grocer in the New York metropolitan area. They operate a state-of-the-art online commerce site based on Weblogic. They use Splunk to troubleshoot application problems as fast as possible in order to avoid failed orders. Applications: Application Management, Supply Chain
Kichler Lighting founded in 1938 is the leading decorative lighting fixture company in the world. Its operations team uses Splunk to rapidly troubleshoot Kichler Connection a Weblogic-based e-commerce portal serving thousands of authorized dealers worldwide. Applications: Application Management
Macy's is among the most recognized retail brands in America - and worldwide. Macy's uses Splunk to maintain the availability of critical homegrown and commercial storefront applications (such as Mercata) to keep its e-commerce site running. Applications: Application Management
Overstock.com is a leading Internet discount retailer. Splunk gives Overstock.com's administrators the tools they need to troubleshoot production issues more quickly without actually accessing production servers or escalating to server administrators. Applications: Application Management
Pricerunner.com is an independent consumer and comparison-shopping guide covering a wide array of consumer and business products. Pricerunner's operations team uses Splunk to identify and resolve problems with its applications to maintain site availability. Applications: Application Management
Founded in 1996, Shopzilla is a leading comparison shopping service. Shopzilla uses Splunk to consolidate application and server logs across hundreds of servers in three major datacenters to accelerate troubleshooting and problem resolution. Applications: Application Management
Service Providers
BT Global Financial Services is one of the world's leading providers of networked IT services to the global financial community. BT's staff uses Splunk to collate and alert on the historic events from Smarts InCharge monitoring systems, in addition to investigating the collected global syslogs from their secure financial extranet. Applications: Network Management, Server Management
Intraware, Inc. is a provider of Web-based electronic license and software delivery and management solutions through its signature service, SubscribeNet. Splunk has transformed the way Intraware manages and reviews logs, freeing up staff time while improving overall security and availability and facilitating a more aggressive compliance program. Applications: SOX Compliance
Iron Mountain helps organizations around the world reduce the costs and risks associated with information protection and storage. Iron Mountain uses Splunk's ad hoc reporting capability to examine access control logs to support internal audits. Applications: Compliance
LiveOps provides the only complete virtual call center solution with on-demand applications and home agents. LiveOps uses Splunk to meet PCI compliance requirements. Applications: PCI Compliance
RightNow is a leading on demand CRM software and services provider. RightNow uses Splunk to trace mail delivery problems in their mission-critical messaging infrastructure as well as to reduce mean time to resolve issues with their online applications. Applications: Application Management, Messaging
T-Systems is the business customer brand of Deutsche Telekom. T-Systems uses Splunk to allow application developers working on IBM Websphere-based applications to remotely troubleshoot and monitor issues with applications deployed across multiple servers and domains. Applications: Application Management
Billions of times each day, companies and consumers rely on Verisign's Internet infrastructure to communicate and conduct commerce with confidence. Verisign uses Splunk to accelerate response to messaging delivery problems related to its core certificate business. Applications: Messaging
One of three operating units of Verizon Communications Inc., Verizon Business delivers advanced IP, data, voice and wireless solutions to large business and government. Verizon Business is using Splunk to provide broader monitoring of applications and servers to complement HP Software (formerly OpenView) and support easier, faster troubleshooting. With Splunk, static monitoring systems become dynamic by extending monitoring coverage to custom applications and all platforms, and troubleshoot new issues as they're discovered. Applications: Operations
Voxeo helps enterprises improve service and lower costs by automating and connecting their most common phone calls with its Interactive Voice Response (IVR) or Voice over IP (VOIP) solutions. Voxeo provides Splunk as a value-add service to its customers. The service enables customers who are developing applications on the Voxeo platform to have direct access to information about usage to troubleshoot problems. Applications: Application Management, Server Management, Network Management, VoIP
Technology
Since 1982, Autodesk has ushered in state-of-the-art 2D and 3D technologies that let customers visualize, simulate, and analyze the real-world performance of their ideas early in the design process. Autodesk uses Splunk to improve the availability of corporate applications. Applications: Application Management
BEA a leading provider of enterprise application infrastructure solutions, was recently acquired by Oracle. BEA's email administrators use Splunk to dramatically accelerate the process of tracing email message delivery across Sendmail and Microsoft Exchange. Applications: Messaging
Cisco creates leading products and key technologies to make the Internet more useful and dynamic. Cisco's network security team is using Splunk to facilitate rapid investigation of suspected incidents. Applications: Network Security
DemandTec provides hosted software services to enable retailers and consumer products companies to optimize merchandising and marketing decisions to achieve their sales volume, revenue, and profitability objectives. DemandTec's security team is using Splunk across multiple data centers and leveraging the distributed search capability to provide a single view across the entire infrastructure for quicker, more effective troubleshooting. Applications: Application Management
Interwoven is acknowledged as a global leader in content management solutions. Interwoven's network management team uses Splunk to accelerate troubleshooting of network issues and empower support staff to easily trace message delivery problems without escalations.
"Splunk empowers our IT staff to instantly trace the path of each email across our Exchange infrastructure. This increases the reliability and lowers support incidents for our mission-critical email infrastructure." Yonas Hambissa, Systems Administrator, Interwoven.
Applications:
Messaging
Mentor Graphics is a technology leader in electronic design automation (EDA), providing software and hardware design solutions that enable companies to develop better electronic products faster and more cost-effectively. Mentor Graphics uses Splunk to improve the availability of J2EE-based applications. Applications: Application Management
National Instruments empowers customers with off-the-shelf software such as NI LabVIEW and modular cost-effective hardware and sells to a broad base of more than 25,000 different companies worldwide each year. National Instruments has more than 4,300 employees and direct operations in nearly 40 countries. NI's web systems engineering team uses Splunk to help support internally developed corporate applications. Applications: Application Management
Riverbed Technology is the pioneer and, with over 3,500 customers, the worldwide technology and market share leader in wide-area data services (WDS). Riverbed uses Splunk to centralize syslog from devices in its lab environments. Applications: Network Management
Seagate is the worldwide leader in the design, manufacture and marketing of hard disc drives and storage solutions. Seagate's web services development team uses Splunk to provide a real-time java application server log repository to facilitate faster troubleshooting and problem resolution. Applications: Application Management
Sybase is one of the largest independent software vendors in the world with 40,000 corporate customers in 60 countries and nearly 4,000 employees worldwide. Sybase's Windows server administrators use Splunk to manage and investigate Windows events related to security and access control. Applications: Server Management, Security
Telecommunications
2Wire provides global telecom carriers with broadband services platforms that enable an integrated triple play of networked data, voice, and media services. 2Wire's systems administrators use Splunk to troubleshoot problems in their Resin J2EE applications. Applications: Application Management
Cbeyond is the voice and broadband Internet provider built exclusively to serve small businesses. Cbeyond uses Splunk to proactively discover problems with email queues and delays, enabling them to be more responsive for its customers. Applications: Messaging, Network Management, VoIP
As the third-largest cable provider in the United States, Cox Communications Inc. is noted for its high-capacity, reliable broadband delivery network and superior customer care. Cox uses Splunk for server management. Applications: Server Management
Embarq Corporation (NYSE: EQ), headquartered in Overland Park, Kansas, offers a complete suite of communications services. Embarq uses Splunk to monitor events across routers, switches, firewalls and Unix and Windows servers. Applications: Network Management, Server Management
Fiberlink is a leading provider of mobile workforce solutions for the enterprise, to enable secure, cost-effective global connectivity for mobile workers and remote offices. Their network operations team uses Splunk to centralize logs for HIPAA and SOX compliance efforts. Applications: HIPAA Compliance, SOX Compliance
Motorola is known around the world as an innovator and leader in wireless and broadband communications. A Fortune 100 company with global presence and impact, Motorola had sales of US$36.6 billion in 2007. Motorola uses Splunk to accelerate troubleshooting of the service-oriented architecture supporting its supply chain systems as well as to improve the speed and accuracy of security investigations related to insider threat. Applications: Application Management, Insider Threat
SRT Communications, Inc., located in Minot, North Dakota is the state's largest telephone cooperative. They use Splunk to trace email message delivery through their Sendmail-based infrastructure in response to customer service issues. Applications: Messaging
Telecom New Zealand provides a full range of Internet, data, voice, mobile and fixed line calling services for customers in Australia and New Zealand. Telecom New Zealand has made Splunk the core troubleshooting and log management platform for its Next Generation Telecom project to support an array of new product offerings, beginning with VoIP services. Splunk is consolidating logs from a variety of Alcatel and Cisco voice networking devices. Their retail DSL help desk team is also using Splunk to search syslog files generated by the AAA radius servers looking for authentication and accounting packet failures. Applications: Network Management, VoIP
Tellme Networks, a Microsoft subsidiary, is the leading platform for voice-enabled web applications. More than 40 million people use Tellme every month to reach the people, businesses and information they need on the phone and on the go. Tellme chose Splunk to efficiently meet a broad range of PCI compliance requirements including centralized log management, log-based compliance reporting, and routine audit trail review. Applications: PCI Compliance
Telstra is Australia's leading telecommunications and information services company. Ericsson, an leading integration and outsourcing firm, uses Splunk to troubleshoot service delivery problems with video content delivered to mobile devices as part of Telstra's 3G mobile offerings. Applications: Application Management
Time Warner Cable Inc. is the second-largest cable operator in the U.S. and an industry leader in developing and launching innovative video, data and voice services. Time Warner Cable is using Splunk to centralize syslogs from across its server infrastructure. Splunk helps to facilitate rapid troubleshooting and conduct root cause analysis to avoid recurring problems. Applications: Application Management
T-Mobile is a national provider of wireless voice, messaging, and data services capable of reaching over 268 million Americans where they live, work, and play. T-Mobile's tier 2 support team uses Splunk to accelerate response times to improve the availability of applications, network and servers across 3 datacenters. Applications: Application Management, Server Management, Network Management
Verizon Wireless built and operates the nation's most reliable wireless network. Verizon Wireless uses Splunk to accelerate MTTR and improve capacity planning for issues with its prepaid phone application services. Applications: Application Management
Vodacom is a cellular communications company providing a world-class GSM service to millions of customers in southern Africa. Vodacom's operations team is using Splunk alerts to give support teams the tools they need to analyze server and application logs to solve problems with minimal escalation.
"Splunk gives us the flexibility to gain business insight that would otherwise be inaccessible. We are now able to work in a proactive manner, which results in happier customers at the end of the day."
- Jaimie Moodley, Manager, Service Development - Data Technologies, Vodacom SA Pty. Ltd.
Applications:
Operations, Telecommunications
Vodafone Group Plc is the world's leading mobile telecommunications company, providing a wide range of services including voice and data communications. Vodafone Portugal's DSSL group supports the Vodafone Live! suite of mobile video, news, music and other services. They use Splunk to troubleshoot service problems across custom application logs, apache web server logs and UNIX syslog. Rapid troubleshooting is critical to meet stringent internal SLAs for problem resolution time. Applications: Application Management
Transportation
FedEx Custom Critical uses Splunk to troubleshoot problems on critical internal enterprise applications based on Weblogic. Splunk has cut the time needed to resolve issues by eliminating the need to log into separate servers to investigate problems. Applications: Application Management
Toll is the Asian region's leading providers of integrated logistics services, generating annual consolidated revenue of $7.5 billion and operating a network of over 650 sites throughout 17 countries across the Asian region. Toll's operations and security teams are deploying Splunk to consolidate logs across an environment of over 300 Solaris and 600 Windows servers and are using the Splunk for Uptime application to integrate witih the Uptime server monitoring console. Applications: Server Management
UPS is the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. UPS uses Splunk to consolidate logs from network devices. Applications: Network Management
Travel & Hospitality
Sunterra Corporation is one of the world's largest vacation ownership companies, operating nearly 100 resorts in 13 countries with more than 300,000 owner families. Sunterra's operations team uses Splunk to search for lost email messages and investigate virus attacks. Applications: Messaging, Security
Orbitz is a leading online travel company offering leisure and business travelers a wide selection of low airfares, as well as deals on lodging, car rentals, cruises, vacation packages and other travel. Orbitz uses Splunk to consolidate IT data across its distributed java applications as well as to support security management processes. Applications: Application Management, Network Security
Pinnacle Entertainment owns and operates casinos in Nevada, Louisiana, Indiana, Missouri, Argentina and The Bahamas. Pinnacle has implemented the Splunk for PCI application. Applications: PCI Compliance
Sun Country Airlines is a low cost, low fare carrier based in St. Paul, MN. They use Splunk to consolidate and search logs from servers. Applications: Server Management
Wynn Resorts Limited is a major public gaming entertainment company with a market capitalization in excess of $2.7 billion. IT staff at Wynn Las Vegas their flagship casino property use Splunk for troubleshooting across Windows servers. Applications: Server Management