Featured Customers (old)

As a Splunk customer you're in good company. More than 300 enterprises, service providers, government agencies and small businesses all over the world are splunking their infrastructures to increase availability, improve security, meet compliance mandates and gain business intelligence.

Availability
	21st is one of the largest direct-to-consumer personal auto insurance providers in the country, insuring over 1.5 million vehicles. Their operations team uses Splunk to help maintain the availability of Websphere-based applications.
	ACH Direct is a leading processor of electronic funds transfer (EFT) transactions. They use Splunk to search across Windows event logs, network device syslog and log events captured in databases.
	BEA's email administrators use Splunk to dramatically accelerate the process of tracing email message delivery across Sendmail and Microsoft Exchange.
	BT Global Financial Services staff use Splunk to collate and alert on the historic events from Smarts InCharge monitoring systems, in addition to investigating the collected global syslogs from their secure financial extranet.
	The Chicago Mercantile Exchange is the world's largest and most diverse derivatives exchange. Their network team uses Splunk to accelerate diagnosis of network issues searching logs from Cisco routers and other devices. Splunk has greatly reduced time in searching for syslog messages to investigate network issues. This is critical to the availability of our network which supports the trading activity of the world's largest and most diverse derivatives exchange. – Bill O'Brien, Network Specialist
	Comcast's Streamsage subsidiary provides the back end video streaming for Comcast's video-on-demand services. They use Splunk for troubleshooting the custom applications providing this popular consumer service.
	DemandTec is the leading customer demand management software solution and has been implemented in more than 1,000 stores spanning 40 market areas across the U.S., primarily in the grocery, chain drug and mass-merchandise sectors of the $ 7 Trillion retail industry. Demandtec has adopted Splunk to provide rapid troubleshooting, alerting and reporting across its network infrastructure. Splunk accelerates the time to resolve network issues, restoring service more quickly and thereby protecting employee productivity.
	Dow Jones & Company uses Splunk to troubleshoot its J2EE-based trading applications.
	First Consulting Group is a leading provider of consulting, technology and other services for healthcare and life sciences organizations with more than 2,500 associates worldwide. FCG admins use Splunk to trace inbound messages across Barracuda spam firewalls and Sendmail MTAs.
	FreshDirect is the leading online fresh food and meals provider serving the metropolitan New York and New Jersey region. Splunk enables their administrators and developers to find and fix problems before customers even notice them. "Thanks to Splunk, issues are quickly identified and resolved before they become problems that affect our customers." –Robert Reilly, Manager of Systems Engineering » Read the FreshDirect case study
	HBO (Home Box Office) a division of Time Warner Entertainment Company L.P. (TWE) provides two 24-hour premium TV services HBO and Cinemax to subscribers across the United States. HBO uses Splunk to troubleshoot applications.
	Kodak EasyShare Gallery (www.kodakgallery.com), formerly known as "Ofoto", is the leading online digital photo developing service. Kodak Gallery's operations team uses Splunk to troubleshoot problems in the site's Resin based custom Java applications.
	L-3 Communications is a systems integration organization specializing in the modernization and maintenance of aircraft of all sizes and the study design development and integration of special-mission systems for military.They implemented Splunk to extend their log consolidation beyond server and network syslog to include application logs from Tomcat enabling them toeasily alert on and troubleshoot issues with their internal portal used by more than 18000 employees worldwide.
	LinkedIn is an online network of more than 10 million experienced professionals from around the world, representing 150 industries. LinkedIn uses Splunk to troubleshoot java application and database problems.
	Motorola is a global communications leader, employing over 60,000 employees worldwide. Motorola Corporate IT builds and runs integration components shared by customers across Motorola's supply chain including Motorola business units, Motorola shared services, Motorola product groups and external trading partners. "Splunk eliminated hours of manual analysis per ticket. We now have proactive visibility into our SOA infrastructure and integrated knowledge across our global team." –Mike Danley, IT Director, eBusiness Services, Motorola » Read the Motorola case study
	MTS Allstream Inc. is one of Canada’s leading national communications providers. Their operations team selected Splunk to provide a single, easy to deploy and scalable platform to monitor and alert on logs and configuration changes in a heterogeneous server environment including Solaris and Windows servers. Splunk has also closed a key SAS70 compliance gap by facilitating routine log review.
	Multimax (formerly Netco Government Services) provides enterprise communications services to Federal Government agencies. Their NOC staff use Splunk to reduce MTTR by enabling more rapid investigation of alerts raised by Netcool, their enterprise systems management platform.
	Ning provides an online service where anyone can create a social network. They use Splunk to search logs from network devices and java, and rely on Splunk's integration with Nagios for seamless workflow.
	The Open Source Lab at Oregon State University provides free hosting for many of the most high profile open source projects in the world—the Linux kernel project, the Apache Software Foundation, Debian Linux, Gentoo Linux, OpenOffice.org, KDE, Mozilla and Drupal. OSUOSL's administrators use Splunk to find and fix problems with email, servers, networking and web hosting. "When I get the ‘my mail isn’t going through’ call, it’s a tricky thing to troubleshoot. With all of our logs in Splunk it isn’t a problem." –Corey Shields, Infrastructure Manager » Read the Open Source Lab case study
	Pricerunner.com is an independent consumer and comparison-shopping guide covering a wide array of consumer and business products. Pricerunner's operations team uses Splunk to identify and resolve problems with its applications to maintain site availability.
	Rearden Commerce develops and operates the first Web Services-based technology architecture for the procurement of employee business services. Rearden’s operations team uses Splunk to facilitate day to day troubleshooting of service problems in the J2EE infrastructure. "Thanks to Splunk, we can respond much faster and be responsive. What's happening to our applications is no longer a black hole." –Chris McDaniel, Director of Operations » Read the Rearden Commerce case study
	Responsys is a leading global provider of on-demand marketing solutions that empower companies to market more effectively through email, direct mail, and mobile channels. Responsys uses Splunk to alert on errors in apache, tomcat and server logs.
	Sybase is one of the largest independent software vendors in the world with 40,000 corporate customers in 60 countries and nearly 4,000 employees worldwide. Sybase's Windows server administrators use Splunk to manage and investigate Windows events related to security and access control.
	Telecom New Zealand provides a full range of Internet, data, voice, mobile and fixed line calling services for customers in Australia and New Zealand. Telecom New Zealand has made Splunk the core troubleshooting and log management platform for its Next Generation Telecom project to support an array of new product offerings, beginning with VoIP services. Splunk is consolidating logs from a variety of Alcatel and Cisco voice networking devices. Their retail DSL help desk team is also using Splunk to search syslog files generated by the AAA radius servers looking for authentication and accounting packet failures.
	Telstra is Australia's leading telecommunications and information services company. Ericsson, an leading integration and outsourcing firm, uses Splunk to troubleshoot service delivery problems with video content delivered to mobile devices as part of Telstra's 3G mobile offerings.
	TrueCredit is a subsidiary of TransUnion that develops and markets credit-based products and services that deliver value to both consumers and the nation's largest financial institutions. TrueCredit uses Splunk to identify and investigate anomalies in the behavior of its customer-facing J2EE applications and Oracle database backend.
	Univé is one of the largest insurers in the Netherlands, with about 3,200 employees and over 1.3 million policies in effect. They are using Splunk to troubleshoot customer-facing J2EE applications.
	VeriSign's corporate email administrators use Splunk to trace inbound and outbound messages across their Sendmail-based infrastructure.
	Vital Stream operates a worldwide content delivery network and is the leader in audio and video streaming. They use Splunk to troubleshoot and proactively monitor Linux servers.
	Vodafone Group Plc is the world's leading mobile telecommunications company, providing a wide range of services including voice and data communications. Vodafone Portugal's DSSL group supports the Vodaphone Live! suite of mobile video, news, music and other services. They use Splunk to troubleshoot service problems across custom application logs, apache web server logs and UNIX syslog. Rapid troubleshooting is critical to meet stringent internal SLAs for problem resolution time.
	Wynn Resorts Limited is a major public gaming entertainment company with a market capitalization in excess of $ 2.7 billion. IT staff at Wynn Las Vegas, their flagship casino property, use Splunk for troubleshooting across Windows servers.
Security
	Mantech International Corporation is one of the U.S. government’s leading providers of innovative technologies and solutions for mission-critical national security programs supporting the Intelligence Community; the Departments of Defense, State, Homeland Security and Justice; the Space Community; and other federal government agencies. Mantech uses Splunk as a critical component of its security incident response program for a major federal agency. "It just works. It's stable, scalable and extensible. It provides actionable information that allows my incident response program to function at a higher level and I have a level of Global Situational Awareness of my Cyber Threat Environment that was not possible before." –John Topp, Technical Director
	Weill Cornell Medical College is among the top-ranked clinical and medical research centers in the country. Weill Cornell's network operations and security teams are challenged with maintaining the availability and security of the network and telecoms infrastructure including WAN, LAN and VoIP services. "Splunk helped us push the needle in the haystack to the top of the stack." –Josh Gluck, Assistant Director, Network and Communication Services Group » Read the Weill Cornell case study
	Crosskey Banking Solutions is a supplier of banking computer systems for small and medium sized banks in the Scandinavian market. Crosskey's security administrator uses Splunk to investigate, alert and report on network security and operations issues. "With Splunk it's much easier to find, correlate and report possible network intrusions and anomalies for investigation. Splunk gives us a network wide looking glass that makes finding ANY discrepancy a lot easier than before. The "show events by time" feature is really good for correlating events across time!" –Kim Halavakoski, Network Manager
	First Horizon is one of the nation's leaders in mortgage lending and retail banking. Their network security team uses Splunk to monitor, report and investigate user access to applications and the VPN in order to meet security and compliance objectives.
	Fiserv is one of the largest business process outsourcing companies serving financial institutions, insurers, health benefit administrators and employers. They use Splunk to perform security investigations and drive dashboards showing security-relevant activity in their firewall and access control logs.
	Security administrators at the United States Bureau of Land Management use Splunk to investigate, alert and report on network security issues using syslog from Cisco network devices.
	The University of Missouri's Health Care IT staff uses Splunk to troubleshoot network problems and investigate security incidents.
	ValueClick Inc. (NASDAQ: VCLK) is one of the world's largest integrated online marketing companies. They use Splunk for troubleshooting and security investigations and to meet Sarbanes-Oxley compliance requirements across logs from oer 100 Cisco devices and nearly 1000 Linux Solaris and Windows servers. "Splunk has proved invaluable in providing a level of confidence when we're working on hardening machines. Before we had the visibility into our environment that Splunk provides, implementing additional security measures took a very long time, as it was very difficult to ensure that they wouldn't impact normal activity. Splunk has allowed us to confirm that our good ideas really are good ideas and to identify what level of coordination is needed before pulling the trigger on wide-scale changes." –Kevin Graham, Director of Networks, Security and Storage
Compliance
	Intraware, Inc. is a provider of Web-based electronic license and software delivery and management solutions through its signature service, SubscribeNet. Splunk has transformed the way Intraware manages and reviews logs, freeing up staff time while improving overall security and availability and facilitating a more aggressive compliance program. "Splunk has made it possible for us to quickly report on log exceptions, contributing to our and our customers' SOX compliance efforts." –Steve Loyd, VP Operations » Read the Intraware case study
	American Identity is the recognized leader of the managed program business and a pioneer of online merchandising having created its first eStores in 1988. More than 350 of the Fortune 1000 companies have chosen American Identity to create and implement their branded merchandise for special events and managed programs. American Identity uses Splunk for PCI compliance.
	Catholic Healthcare West (CHW), headquartered in San Francisco, Calif., is a system of 42 hospitals and medical centers in California, Arizona and Nevada. Founded in 1986, CHW is the eighth largest hospital system in the nation and the largest not-for-profit hospital provider in California. CHW has selected Splunk as their standard log auditing and retention solution to meet HIPAA compliance objectives.
	Children's Hospital Boston is the primary pediatric teaching hospital of Harvard Medical School. They chose Splunk to quickly meet stringent HIPAA monitoring and investigation requirements by consolidating logs across a wide variety of servers and network devices.
	DataCash Ltd. is an international provider of credit and debit card transaction processing services for merchants. They use Splunk across a heterogeneous environment of Unix Linux and Windows servers and a variety of custom applications to meet PCI and UK Memo 22 requirements for log monitoring and review.
	GE Consumer Finance Ltd. Uses Splunk across the entirety of their heterogeneous environment including multiple Unix flavors Linux mainframes windows databases and applications to meet compliance mandates for real time central logging and routine log review and investigation.
	NASA Goddard Space Flight Center is using Splunk for application availability, FISMA and Compliance Log Retention Policies.
	Paciolan is the market-leading provider of an integrated ticketing system allowing venues to sell and manage their own tickets. Last year, Paciolan's ticketing systems were used to sell approximately 120 million tickets, representing more than 25 percent of all live event tickets sold in the U.S. Paciolan's network and security administrators use Splunk to search and alert based on syslog from all of their servers and network devices. Splunk enabled Paciolan to comply with log reporting requirements associated with the VISA PCI standard.
Business Intelligence
	Nexa Technologies provides a complete line of online brokerage and trading applications deployable in any market, any language, and any currency. Splunk lets Nexa's customer support team respond to customer questions about trade status by searching FIX logs without escalating to systems administrators. "Splunk helps me take what used to be 20-30 minute jobs to just a minute searching everything from one place." –Cameron Byers, System Administrator » Read the Nexa Technologies case study
	ACN is an Australian direct selling company providing fixed and mobile telecommunications and Internet services. ACN uses Splunk on custom application logs to trace mobile phone number swaps that occur when switching providers.
	Swiss American Securities Inc. (SASI) is a member of the Credit Suisse Group that provides cross-border trade execution for 300 clients worldwide. SASI uses Splunk to validate details of trade execution based on FIX industry standard logs of trade activity. Prior to Splunk, this activity was a highly inefficient manual process.

Featured Customers (old)

Availability

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