Customer Case Studies

Motorola is a global communications leader, employing over 60,000 employees worldwide. Motorola Corporate IT builds and runs integration components shared by customers across Motorola's supply chain including Motorola business units, Motorola shared services, Motorola product groups and external trading partners.

Splunk eliminated hours of manual analysis per ticket. We now have proactive visibility into our SOA infrastructure and integrated knowledge across our global team.

- Mike Danley, Senior Manager, Foundational Services

Weill Cornell Medical College is among the top-ranked clinical and medical research centers in the country. Weill Cornell's network operations and security teams are challenged with maintaining the availability and security of the network and telecoms infrastructure including WAN, LAN and VoIP services.

Splunk helped us push the needle in the haystack to the top of the stack.

- Josh Gluck, Assistant Director, Network and Communication Services Group

FreshDirect is the leading online fresh food and meals provider serving the metropolitan New York and New Jersey region. Splunk enables their administrators and developers to find and fix problems before customers even notice them.

Thanks to Splunk, issues are quickly identified and resolved before they become problems that affect our customers.

- Robert Reilly, Manager of Systems Engineering

Intraware, Inc. is a provider of Web-based electronic license and software delivery and management solutions through its signature service, SubscribeNet. Splunk has transformed the way Intraware manages and reviews logs, freeing up staff time while improving overall security and availability and facilitating a more aggressive compliance program.

Splunk has made it possible for us to quickly report on log exceptions, contributing to our and our customers' SOX compliance efforts.

- Steve Loyd, VP Operations

Nexa Technologies provides a complete line of online brokerage and trading applications deployable in any market, any language, and any currency. Splunk lets Nexa's customer support team respond to customer questions about trade status by searching FIX logs without escalating to systems administrators.

Splunk helps me take what used to be 20-30 minute jobs to just a minute searching everything from one place.

- Cameron Byers, System Administrator

The Open Source Lab at Oregon State University provides free hosting for many of the most high profile open source projects in the world—the Linux kernel project, the Apache Software Foundation, Debian Linux, Gentoo Linux, OpenOffice.org, KDE, Mozilla and Drupal. OSUOSL's administrators use Splunk to find and fix problems with email, servers, networking and web hosting.

When I get the 'my mail isn’t going through' call, it’s a tricky thing to troubleshoot. With all of our logs in Splunk it isn’t a problem.

- Corey Shields, Infrastructure Manager

Rearden Commerce develops and operates the first Web Services-based technology architecture for the procurement of employee business services. Rearden’s operations team uses Splunk to facilitate day to day troubleshooting of service problems in the J2EE infrastructure.

Thanks to Splunk, we can respond much faster and be responsive. What's happening to our applications is no longer a black hole.

- Chris McDaniel, Director of Operations